Yousef
Sydney
Summary
Versatile and dynamic, excelled at Lantana Venues by enhancing customer satisfaction through exceptional service and efficient food handling, demonstrating strong multitasking and customer service focus. Skilled in electrical installations and repairs, showcasing meticulous attention to detail and robust team collaboration. Achieved significant improvements in service delivery and operational efficiency.
Overview
1
1
year of professional experience
Work History
Food Waiter
Lantana Venues
10.2024 - 11.2024
- Ensured accurate billing procedures, handling cash transactions efficiently, and processing credit card payments securely.
- Participated in team meetings, providing feedback on service improvements and sharing best practices with colleagues.
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Electrician
Ready Security
09.2023 - 10.2023
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Troubleshot and repaired malfunctioning systems and components.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Stored and maintained power tools and equipment for each job.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
Education
Year 11 -
Hoxton Park Highschool
Hinchinbrook Skills
- Strong multitasking
- Customer service focus
- Cleanliness
- Professional appearance
- Efficient organization
- Salesmanship
- Food safety
- Order taking
- Order management
- Cash handling
- Food presentation
- Food station setup
Timeline
Food Waiter
Lantana Venues
10.2024 - 11.2024
Electrician
Ready Security
09.2023 - 10.2023
Year 11 -
Hoxton Park Highschool
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