YOUSEF AHMAD MUSTAFA NADDAF
Newcastle
Summary
To pursue a career in Nursing and to ensure the best of professional and moral practices in every facet of my career path. Currently continuing my Bachelor of Nursing with Focus on Learning as much as I can. My communication skills are of the highest caliber. Arabic is my primary language but my English is also of a very high standard.
Overview
11
11
years of professional experience
Work History
Agency Registered Nurse
Caring For You Nursing Agency
04.2024 - Current
- Administered medications and treatments as prescribed by physicians.
- Administered medications accurately and safely, adhering to established protocols and guidelines.
- Mentored new nursing staff members effectively, contributing to their professional growth and development.
- Demonstrated strong critical thinking skills while assessing, planning, implementing, and evaluating patient care, leading to improved clinical outcomes.
Registered Nurse
Bluemates Nursing Agency
02.2024 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Educated family members and caregivers on patient care instructions.
Registered Nurse Casual Pool
NSW Health
04.2023 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Multi-Unit General Manager
Oporto Mayfield & Gateshead
06.2023 - 08.2024
- Optimized scheduling practices to maximize labor efficiency while maintaining high-quality customer service standards at each location.
- Established operational benchmarks for each unit location, driving consistency in service quality and customer satisfaction.
- Improved brand reputation by addressing customer concerns promptly, resulting in an increased number of positive reviews online.
- Facilitated inter-unit collaboration on projects that required joint resources or expertise sharing between locations within the organization.
Restaurant Manager/Franchise Manager
Oporto Gateshead
08.2017 - 06.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Prepared for and executed new menu implementations.
- Actively participated in ongoing customer service programs to build sales and rapport in community.
- Interacted positively with customers while promoting hotel facilities and services.
Registered Nurse New Graduate
NSW Health JHH
02.2023 - 04.2023
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Nursing Student(Surgical Ward)
Maitland Hospital
05.2022 - 06.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours.
- Maintained energy and enthusiasm in fast-paced environment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
Nursing Student(Rehab)
Hunter Valley Private Hospital
09.2019 - 10.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Nursing Student(Radiation Oncology)
Calvary Mater Hospital
09.2019 - 09.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Nursing Student
Mental Health Maitland Hospital
05.2019 - 05.2019
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Observed patient care outcomes to facilitate ongoing quality care.
- Reported abnormal findings or changes in physical, mental and emotional conditions to RN.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Maintained personal growth and development through ongoing process of formal and informal education.
Nursing Student
Calvery Mater Hospital
05.2019 - 05.2019
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Observed patient care outcomes to facilitate ongoing quality care.
- Reported abnormal findings or changes in physical, mental and emotional conditions to RN.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Maintained personal growth and development through ongoing process of formal and informal education.
Nursing Student
Maroba Aged Care
10.2017 - 11.2017
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Observed patient care outcomes to facilitate ongoing quality care.
- Reported abnormal findings or changes in physical, mental and emotional conditions to RN.
- Maintained personal growth and development through ongoing process of formal and informal education.
Resturant Manager
Elermore Cafe
09.2015 - 09.2017
- Recruiting, training and supervising staff
- Agreeing and managing budgets
- Planning menus
- Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
- Promoting and marketing the business
- Overseeing stock levels
- Ordering supplies
- Producing staff rotas
- Handling customer enquiries and complaints
- Taking reservations
- Greeting and advising customers
- Problem solving
- Preparing and presenting staffing/sales reports
- Keeping statistical and financial records
- Assessing and improving profitability
- Setting targets
- Handling administration and paperwork
- Liaising with customers, employees, suppliers, licensing authorities and sales representatives
- Making improvements to the running of the business and developing the restaurant
- Carefully interviewed, selected, trained and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Assistant Manager
Elermore Cafe
07.2014 - 08.2015
- As second in charge of this business, I have several responsibilities including:
- Open and Close of the Café
- Supervise staff including kitchen staff
- Delegate roles and responsibilities
- Collating promotional menu and specials
- Assist in payroll and administrative tasks
- Daily cash up and financial reconciliation
- Weekly reporting and sales performance reviews
- Monthly budget reports and reviews
- Barista and Kitchen Duties (inc cooking)
- Customer Service of the highest standard
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
TRAINEE
EL AMORE café & GRILL
12.2013 - 06.2014
- I started work experience at this café and grill and learnt all aspects of the business including:
- Barista Duties
- Kitchen Hand and Assisting the Chef
- Learning and Implementing Better Food Handling Practices
- Cleaning / Mopping
- Customer Service
- Running Basic Chores
- Anything and Everything
- Education australian institute of technology/education – advanced diploma of business
Education
Bechelors of Nursing - Nursing
University of Newcastle
Newcastle, NSW12.2022
Advanced Diploma - Business
Australian Institute of Education And Technology
Parramatta, NSW01.2015
Diploma of Business - Business
Australian Institute of Technology And Education
Parramatta, NSW06.2014
Skills
- Skills & Abilities
- Motivated and Highly Capable Individual
- Mature with Great Communication Skills
- Willing Listener and Learner
- Anticipating Problems
- Front of House Management
- Equipment Maintenance
- Health Code Compliance
- Staffing and Sales Reporting
- Delegating Assignments and Tasks
- Managing Deliveries
- Staff Scheduling
- Investigating Complaints
- Fire Safety Regulations
- Labor and Overhead Cost Estimation
- Supply Ordering and Management
- Performance Improvement
- Menu Pricing and Writing
- Money Handling
- Monitoring Food Preparation
Timeline
Agency Registered Nurse
Caring For You Nursing Agency
04.2024 - Current
Registered Nurse
Bluemates Nursing Agency
02.2024 - Current
Multi-Unit General Manager
Oporto Mayfield & Gateshead
06.2023 - 08.2024
Registered Nurse Casual Pool
NSW Health
04.2023 - Current
Registered Nurse New Graduate
NSW Health JHH
02.2023 - 04.2023
Nursing Student(Surgical Ward)
Maitland Hospital
05.2022 - 06.2022
Nursing Student(Rehab)
Hunter Valley Private Hospital
09.2019 - 10.2019
Nursing Student(Radiation Oncology)
Calvary Mater Hospital
09.2019 - 09.2019
Nursing Student
Mental Health Maitland Hospital
05.2019 - 05.2019
Nursing Student
Calvery Mater Hospital
05.2019 - 05.2019
Nursing Student
Maroba Aged Care
10.2017 - 11.2017
Restaurant Manager/Franchise Manager
Oporto Gateshead
08.2017 - 06.2023
Resturant Manager
Elermore Cafe
09.2015 - 09.2017
Assistant Manager
Elermore Cafe
07.2014 - 08.2015
TRAINEE
EL AMORE café & GRILL
12.2013 - 06.2014
Bechelors of Nursing - Nursing
University of Newcastle
Advanced Diploma - Business
Australian Institute of Education And Technology
Diploma of Business - Business
Australian Institute of Technology And Education
Similar Profiles
Siaw Mei SIISiaw Mei SII
Assistants in nursing (AIN) at Caring For You Nursing AgencyAssistants in nursing (AIN) at Caring For You Nursing Agency
Jyoti DeviJyoti Devi
Assitant in nursing at Caring For You Nursing AgencyAssitant in nursing at Caring For You Nursing Agency
Salome MolinaSalome Molina
Certified Nursing Assistant at Caring For You Nursing AgencyCertified Nursing Assistant at Caring For You Nursing Agency