Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yousof Dabboussi

Craigieburn

Summary

Highly motivated and charismatic professional with extensive operational management experience across Australia, New Zealand, and internationally. While I have built a successful career managing large teams and maintaining strong client relationships with leading global brands, my true passion lies in real estate. Having gained hands-on experience in Dubai and Muscat, Oman, I am eager to transition fully into the property industry and establish a long-term career. Recognised for excellent communication skills, problem-solving ability, and a natural ability to connect with people, I am committed to leveraging my strengths to excel in real estate and contribute meaningfully to the growth of a dynamic agency.

Overview

10
10
years of professional experience

Work History

Operations Manager

HTM
03.2023 - Current
  • Lead and manage operations across Australia and New Zealand, overseeing a workforce of more than 120 staff.
  • Deliver strategic and day-to-day operational management for major clients including Europcar, Hertz, Goldcar, and Hoyts Cinemas.
  • Ensure smooth execution of services across multiple locations, maintaining high standards of efficiency, compliance, and customer satisfaction.
  • Drive operational improvements through workforce planning, performance monitoring, and process optimisation.
  • Build and maintain strong relationships with corporate partners, ensuring consistent delivery of contractual obligations and client expectations.
  • Recognised for effective leadership, problem-solving, and the ability to align large teams with business objectives.

Real Estate Sales Associate

YPA
10.2021 - 02.2022
  • Developed strong relationships with clients by providing exceptional customer service and timely communication.
  • Conducted open houses to showcase properties, generating interest and attracting potential buyers.
  • Streamlined the closing process by coordinating inspections, appraisals, title work, and other necessary documentation in a timely manner.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Worked closely with mortgage brokers to ensure financing options were available and understood by clients throughout the transaction process.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.

Technician

918 Repair Station
02.2016 - 2021
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning phones.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Optimized network performance, conducting regular updates and patches to software systems.

Education

High School Diploma -

Thomastown Secondary College
Melbourne, VIC
11-2017

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Goal setting
  • Client relationships
  • Verbal and written communication skills
  • Interpersonal communication skills

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Operations Manager

HTM
03.2023 - Current

Real Estate Sales Associate

YPA
10.2021 - 02.2022

Technician

918 Repair Station
02.2016 - 2021

High School Diploma -

Thomastown Secondary College

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Yousof Dabboussi