Yousuf Mehdi
Paper Plane Cafe
Sydney,NSW
2
years of professional experience
Dependable worker with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Work History
Waiter/Administrator
3 Years 9 Months- Efficiently delivered food and beverages promptly to customers.
- Processed credit card transactions, gift cards and cash payments.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Trained new servers on restaurant policies and procedures.
Waiter
6 Months- Maintained food service and preparation areas clean and neat.
- Restocked service stations to maximize availability.
- Arranged and assigned tables for large groups.
- Practiced safe alcohol service procedures, checking identification and monitoring guests for overconsumption.
- Supported bussers with table-cleaning during high-volume shifts.
- Answered customers' questions, recommended items, and recorded order information
- .Processed orders and sent to kitchen employees for preparation.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Education
BBA - Finance
Undergraduate Certificate - Actuarial Science
Skills
POS Operation
Phone Inquiries
Quality Control
Suggestive Selling
Customer Service and Rapport
Transactions and Cash Handling
Till Counting
Cash Management
Verbal and Written Communication
Staff Training
Customer Service Excellence
Additional Information
Developed a sophisticated home loan affordability calculator on Excel, enabling users to accurately determine the home loans they can secure based on their specific incomes. This tool provides in-depth calculations of loan eligibility, recurring payments, and financial planning insights. It empowers individuals and families to make informed decisions about homeownership, promoting responsible financial management.
Key Achievements:
- Accurately calculated maximum loan amounts based on user incomes.
- Implemented real-time interest rate data for precise calculations.
- Designed interactive graphs and financial planning tools for user-friendly experience.
- Contributed to users' financial literacy and responsible homeownership decisions.
Timeline
Waiter/Administrator
Paper Plane Cafe
01.2023 - CurrentRead More
Waiter
Musou Yakinuku
03.2022 - 09.2022Read More
Macquarie University
BBA from Finance
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Macquaire University
Undergraduate Certificate from Actuarial Science
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