Ysobel May
Melton,Australia
Summary
Motivated Customer Service representative committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Schnitz
08.2022 - Current
- Offered advice and assistance to customers, paying attention to special needs or wants
- Answered product and service questions, suggesting other offerings to attract potential customers
- Provided primary customer support to internal and external customers
- Processed orders, service requests and applied information to customers
- Maintained effective team member communication
- Managed inventory storage in clean and organized fashion
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Successfully trained multiple team members
- Proficient in Fundamental Coffee Preparation Techniques
Crew Member
McDonald's
05.2020 - 09.2020
- Worked well with teammates and accepted coaching from management team
- Collaborated with team members to complete orders
- Cleaned and maintained all areas of restaurant to promote clean image
- Kept food preparation area, equipment, and utensils clean and sanitary
- Assisted other team members to achieve goals
Education
Year 11 -
Kurunjang Secondary College
Melton, VICSkills
- Customer Relationship Management
- Proficient in point of sales systems and cash handling
- Attention to Detail
- Ability to work under pressure
- Maintaining Clean Work Areas
- Time Management
- Positive Customer Engagement
- Customer focused
- Adaptable and Flexible
- Team Cooperation
- Barista skills
Timeline
Customer Service Representative
Schnitz
08.2022 - Current
Crew Member
McDonald's
05.2020 - 09.2020
Year 11 -
Kurunjang Secondary College
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