IT Support Intern (McCusker Centre for Citizenship)
Inspire Community Services Ltd
02.2025 - 06.2025
- Maintained the organisation’s workshop IT environment and day-to-day operations (end-user devices, basic troubleshooting, peripherals).
- Used Microsoft 365 services to manage accounts and access (Outlook/Teams/SharePoint) and support staff onboarding.
- Configured Ubiquiti UniFi network policies and access settings in line with organisational requirements.
- Completed ~100 hours as part of a structured community internship; documented procedures and handover notes.