YU-CHIAO HO
Brisbane,QLD
Summary
Excelled in roles requiring exceptional communication and multitasking abilities, significantly improving office efficiency and client satisfaction. Skilled in customer service and team development, consistently achieving goals through innovative strategies and a commitment to professional growth. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
3
3
years of professional experience
Work History
Travel
07.2024 - Current
- working holiday
Supermarket Clerk
MISS Li
10.2023 - 05.2024
- Assisted with onboarding of new employees.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Interact face-to-face with and provide assistance to approximately 300 customers daily.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Marketing Business
Mr. Lu
04.2023 - 09.2023
- Continuously expanded professional knowledge by attending conferences, seminars, and webinars to stay at the forefront of digital marketing trends.
- Delivered exceptional customer service through regular communication with clients about their projects'' status.
- Wrote and distributed press releases to increase brand visibility.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
Administrative Business
Mr. Ho
06.2021 - 04.2023
- Established strong working relationships with internal departments, facilitating cross-functional collaboration for optimal business outcomes.
- Managed office inventory by regularly monitoring stock levels, placing orders as needed to ensure adequate supplies were always available.
- Provided exceptional customer service by promptly addressing inquiries from clients and resolving issues professionally.
- Improved workplace efficiency by developing an organized filing system for easy retrieval of important documents and information.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
Firefighter Trainee
Mr. Yang
11.2021 - 05.2022
- Stayed current on industry best practices through ongoing professional development opportunities and trainings.
- Laid out and connected hoses to fire hydrants to fight fires.
- Supported fellow trainees by sharing knowledge, experiences, and skills acquired throughout the training process.
- Developed strong situational awareness abilities by regularly practicing simulated emergency scenarios.
- Provided medical assistance to injured persons, administering first aid and CPR when needed.
- Showcased dedication to public service by responding promptly to calls for assistance at all hours of the day or night.
Education
Bachelor of Science - Department of Business Administration
Asia University
Taiwan06.2021
Skills
- Customer Service
- Building rapport
- Team Development
- Teamwork and Collaboration
- Team Collaboration
Timeline
Travel
07.2024 - Current
Supermarket Clerk
MISS Li
10.2023 - 05.2024
Marketing Business
Mr. Lu
04.2023 - 09.2023
Firefighter Trainee
Mr. Yang
11.2021 - 05.2022
Administrative Business
Mr. Ho
06.2021 - 04.2023
Bachelor of Science - Department of Business Administration
Asia University
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