Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Yu Nakamura

Summary

Developed strong customer service ,motivated employee learns quickly in fast paced and communication skills in fast-paced hospitality environment. Demonstrates ability to handle diverse tasks and resolve issues efficiently. Seeking to transition into new field, leveraging these transferable skills for impactful contributions.


Overview

2
2
years of professional experience
1
1
Certification

Work History

All Rounder

Ovolo the Valley
07.2024 - 01.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Barista

Lost Beans
04.2024 - 06.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.

Barista

Cater Care Group
11.2023 - 04.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeans and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.

All Rounder

OKAMI
04.2023 - 10.2023
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.
  • Passionate about learning and committed to continual improvement.

Education

Diploma in English Communication - Airline

ECC International College of Foreign Language
Osaka Japan
04-2020

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication

Languages

English
Professional Working
Japanese
Native or Bilingual

Certification

Responsible Service Alcohol (RSA)

Food safety

Timeline

All Rounder

Ovolo the Valley
07.2024 - 01.2025

Barista

Lost Beans
04.2024 - 06.2024

Barista

Cater Care Group
11.2023 - 04.2024

All Rounder

OKAMI
04.2023 - 10.2023

Diploma in English Communication - Airline

ECC International College of Foreign Language

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Yu Nakamura