YU-SHIUN CHANG
Rockingham,WA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
6
6
years of professional experience
Work History
Senior Assistant
Sushi Hub
04.2023 - Current
- Contributed to positive guest experiences by providing exceptional service and addressing dietary restrictions or concerns.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Monitored food production to verify quality and consistency.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Sushi Maker
Nori Sushi
09.2022 - 03.2023
- Contributed to positive guest experiences by providing exceptional service and addressing dietary restrictions or concerns.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Monitored food production to verify quality and consistency.
- Prepared high-quality seafood, rice and ingredients for sushi.
- Maintained well-organized mise en place to keep work consistent.
Shop Assistant
Utopia Rockingham
07.2021 - 07.2022
- Play an integral role in customer service and overall sales numbers
- Clean up minor spills quickly and safely
- Maximise positive customer service experience
- Making bubble tea in a fast and correct way.
Wasai Sushi
04.2019 - 12.2019
- Maintained accuracy while handling payments, giving change and printing receipts to customers
- Maintained clean and sanitised work area in accordance with food safety guidelines, avoiding across contamination of raw and prepared food products.
SCS Plastic
08.2018 - 02.2019
- Detected work piece defect and machine malfunctions, maintaining apparatus to prevent future issues
- Documented daily production data and submitted accurate time logs to keep management up to date.
Education
High School Diploma -
Shin Min High
Taichung,Taiwan2008
Skills
- Customer service
- Sales
- Machine operator
- Cash handling
- Strong Organization
- Fast Learner
- Problem-Solving
- Team building
- Attention to Detail
- Food and Safety Standards
- Fast-Paced Environment
- Positive Attitude
Languages
English
Mandarin
Timeline
Senior Assistant
Sushi Hub
04.2023 - Current
Sushi Maker
Nori Sushi
09.2022 - 03.2023
Shop Assistant
Utopia Rockingham
07.2021 - 07.2022
Wasai Sushi
04.2019 - 12.2019
SCS Plastic
08.2018 - 02.2019
High School Diploma -
Shin Min High
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