Yu Si Rui
Blackburn,VIC
Summary
Awarded 'Best Staff of the Month' twice at Haidilao Hotpot, I excel in fast-paced environments, demonstrating unparalleled attention to detail and effective communication. My collaborative teamwork and proactive approach, gained at Machimachi, ensure high-quality service and issue resolution, aligning with employer-desired skills for outstanding customer satisfaction.
Overview
3
3
years of professional experience
Work History
Waitress
Haidilao Hotpot
Melbourne, Australia
05.2022 - 07.2024
- Entitled with ‘Best Staff of the Month’ in Febeury and August
- Efficiently managed customer orders and ensured timely service in a fast-paced environment
- Collaborated with a team to handle high-demand periods, ensuring smooth operations
- Maintained accurate records of orders and payments, ensuring customer satisfaction and minimal errors
- Demonstrated strong communication and problem-solving skills when addressing customer needs
- Developed excellent attention to detail while handling multiple tasks simultaneously
Milk Tea Barista, Cashier
Machimachi
Melbourne, Australia
12.2021 - 04.2022
- Prepared and served milk tea beverages while ensuring consistent quality
- Provided friendly customer service and personalized recommendations
- Assisted customers with inquiries and resolved issues
- Collaborated with team members to improve workflow
Education
Bachelor of Commerce - Economic
Monash University
Melbourne12.2024
Skills
- Collaborative Teamwork
- Proactive Approach
- Detail-Oriented Organization
- Effective Time Management
- Detail-Oriented Approach
- Multi-tasking under pressure
- Effective Communication Skills
- Effective Issue Resolution
Languages
Chinese (Cantonese)
Professional
Chinese (Mandarin)
Native/ Bilingual
English
Full Professional
Timeline
Waitress
Haidilao Hotpot
05.2022 - 07.2024
Milk Tea Barista, Cashier
Machimachi
12.2021 - 04.2022
Bachelor of Commerce - Economic
Monash University
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