Yu Zheng

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Passionate about learning and committed to continual improvement.
• Organized and detail-oriented with a strong work ethic.
• Strengthened communication skills through regular interactions with others.

• Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
• Managed labor, inventory and overhead costs effectively to maintain business profitability.
• Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
• Oversaw payroll, business planning and marketing for franchise operations.
• Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.

• Enhanced patient comfort by providing attentive care and maintaining a clean, organized environment.
• Facilitated smooth admissions processes by gathering essential documents and coordinating with other departments as needed.
• Demonstrated strong problem-solving abilities while navigating complex situations, ensuring positive outcomes for both patients and staff.
• Improved overall cleanliness standards by regularly inspecting facilities and taking corrective action when required.
• Assisted medical staff with various procedures, ensuring efficient and accurate results.
• Provided valuable assistance during emergencies, acting quickly to support medical staff in life-saving efforts.

Assisted nursing staff in delivering high-quality care by accurately recording vital signs, administering medication, and maintaining detailed patient records.

• Collaborated with nurses to develop individualized care plans that addressed patients'' physical, emotional, and psychosocial needs.
• Reduced patient falls by regularly monitoring their safety and implementing fall prevention strategies as directed by the nursing staff.
• Administered personal hygiene assistance such as bathing or dressing to promote the well-being of patients throughout their hospital stay.
• Supported the nursing staff during critical situations by remaining calm under pressure while performing necessary tasks quickly and efficiently.
• Improved patient satisfaction by providing compassionate and attentive care to patients of various ages and medical conditions.
• Assisted with transferring immobile patients, utilizing proper body mechanics and lifting techniques to prevent injury to both the patient and healthcare staff.
• Maintained a clean and safe environment for patients, conducting regular room checks and adhering to strict infection control protocols.
• Enhanced patient comfort with personalized attention, addressing individual needs, and promptly responding to call lights.
• Contributed to a positive working environment by collaborating with colleagues and prioritizing teamwork within all aspects of patient care.
• Maximized patient safety, employed interventions and interacted with patient to increase engagement and redirect behavior.
• Offered direct physical care and basic nursing procedures and treatments for patients in stable condition under general supervision of RN.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Transported patients between rooms and appointments or testing locations.
• Delivered high-quality care to [Type] patients in hospital facility.