Yuan Feng
Sydney,Australia
Summary
As a passionate Public Relations student, my academic journey has equipped me with a strong foundation in PR principles, crisis management, and digital communication strategies. Alongside my studies, I have gained practical experience as a PR intern, where I honed my skills in media outreach, content creation, and event planning. Additionally, my role as a sales assistant has enhanced my communication abilities and understanding of customer relations. I am motivated by the dynamic nature of the PR industry and am eager to contribute my skills to create positive and lasting impressions for organisations.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Sunglass Hut - Luxottica
11.2023 - 02.2024
- Helped customers locate products and checked store systems for merchandise at other sites.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Target KPI.
- Established rapport with customers using active listening and interpersonal skills.
Brand Ambassador
Marc Edward Agency
04.2023 - 09.2023
- Worked at Chanel Beauty, demonstrated strong product knowledge, guiding customers towards suitable options based on their preferences.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Conducted in-store events and promotions to attract new customers and increase overall sales.
Media Intern
Macquarie University
07.2022 - 11.2022
- Engaged in photography, graphic design and video content creation.
- Interview alumni, create Facebook post and communicate with audiences
- Planned and adhered to content calendars and made scheduled posts.
PR Intern
World of Little Dude
07.2022 - 11.2022
- Worked in a team to develop PB strategy and campaign addressing the issue of the client company World of Little Dude.
- Conducted research, designed and developed PR campaigns.
- Played a key role in client communication leading up to the presentation of our ideas on the day of the pitch.
Sales Assistant
Luxe.It.Fwd
08.2022 - 10.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
Education
Bachelor of Media and Communication - Public Relations and Social Media
Macquarie University
Sydney06.2023
Master of Strategic Public Relations -
The University of Sydney
SydneySkills
- Teamwork
- Communication Skills
- Speak Mandarin
- Media Release Writing
- Create public relations tactics consistent with an overarching communication strategy
- Research, Design, and Construct a communications plan
- Crisis Management
Languages
Mandarin
English
Timeline
Sales Assistant
Sunglass Hut - Luxottica
11.2023 - 02.2024
Brand Ambassador
Marc Edward Agency
04.2023 - 09.2023
Sales Assistant
Luxe.It.Fwd
08.2022 - 10.2022
Media Intern
Macquarie University
07.2022 - 11.2022
PR Intern
World of Little Dude
07.2022 - 11.2022
Bachelor of Media and Communication - Public Relations and Social Media
Macquarie University
Master of Strategic Public Relations -
The University of Sydney
Similar Profiles
Sergio ReySergio Rey
Sales Associate at Sunglass Hut - LuxotticaSales Associate at Sunglass Hut - Luxottica
BRYAN ROSCOE WILLIAMS JR.BRYAN ROSCOE WILLIAMS JR.
Assistant Store Manager at Sunglass Hut, Luxottica GroupAssistant Store Manager at Sunglass Hut, Luxottica Group
Tristan BlagaTristan Blaga
Retail Customer Service Associate at Sunglass Hut - LuxotticaRetail Customer Service Associate at Sunglass Hut - Luxottica