YUAN XU
Junction Village,VIC
Summary
Proactive Cashier, Barista, and Pet Sitter with versatile experience in customer service, cash handling, and animal care. Skilled in operating cash registers, maintaining cleanliness, and creating quality beverages. Known for reliability, strong communication, and a genuine passion for enhancing customer and client experiences.
Personable and hardworking, with knack for teamwork and positive, upbeat attitude. Well-versed in maintaining clean and organized workspaces and adept at handling kitchen equipment and food preparation tasks. Ready to contribute to productive kitchen environment and ensure smooth operations through dedicated effort.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier, Barista, Pet Sitter, Housekeeper
Junction Village Milk Bar
10.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Increased client retention rate through excellent communication skills and genuine love for animals.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Washed and put away kitchen dishes, utensils and glassware.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Kitchen Hand
Let's Dim Sum
09.2023 - 02.2024
- Steaming Cantonese Dim Sum
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Packing food for takeaway
Education
Master of Arts - German Language And Literature
Vrije Universiteit Brussel
Brussels, Belgium10-2024
Bachelor of Arts - German Language And Literature
Henan University
Kaifeng, China06-2019
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
Certification
SITXFSA005 Use hygienic practices for food safety
SITHFAB025 Prepare and serve espresso coffee
SITHFAB021 Provide Responsible Service of Alcohol
SITHGAM22 Provide Responsible Gambling Services
CPCWHS1001 Prepare to work safely in the construction industry
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
English
Professional Working
German
Professional Working
Timeline
Cashier, Barista, Pet Sitter, Housekeeper
Junction Village Milk Bar
10.2024 - Current
Kitchen Hand
Let's Dim Sum
09.2023 - 02.2024
Master of Arts - German Language And Literature
Vrije Universiteit Brussel
Bachelor of Arts - German Language And Literature
Henan University
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