Yuan Yuan
Darwin,NT
Summary
Dedicated sales with proven success exceeding goals, retaining customers and maintaining strong reputation for customer satisfaction. Basic knowledge of knitting fabrics and the US casual wear brands.
Detail-oriented marketing representative with extensive knowledge of causal wear brands and knitting fabrics marketing. Dynamic individual with proven history of innovative and effective marketing. Committed to accurate and detailed research.
Overview
6
6
years of professional experience
Work History
Marketing Representative
Well Dyeing Factory Ltd.（Employee:2000 People）
12.2015 - 07.2019
- Developed new customers successfully, such as Justice, Juicy Couture, Gap, Tommy Hilfiger, ECT.
- Got 600k LBS (about 27.2k KG) order from Justice.
- Traveled from brand to brand to promote fabrics and services in America.
- Acquired, developed and frequently serviced over 6 new brands.
- Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
- Communicated with designers and collaborated with the fabrics' development team to develop new fabrics successfully and effectively for each brand.
- Succeed to persuade the brand to use its stock and recover its debt owed in 2012.
- Received all customers from different countries, accompany customers, introduced during factory visiting and arranged agenda.
- Communicated with trading firms, garments factories, all departments in the mill in order to get orders, follow orders, arrange shipment and get payment.
- Dealt with all sorts of complaints from different brands and maintained good customer relationships.
English Tutor
DW English Training Institution
06.2015 - 07.2015
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Worked with students in classrooms to provide educational support.
Volunteer
The Nineteenth Silk Road Commodity And Exhibition
05.2015 - 05.2015
- Worked with the government to receive foreign guests and helped in hotel check-in.
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
- Greeted visitors and answered questions about theprogram, requirements and opportunities.
- Provided immediate responses to questions from volunteers.
- Helped to arrange visits, set up meetings.
- Got the title of outstanding volunteer.
Art Teacher
The Nine Shoping Center
12.2014 - 01.2015
- Communicated with children and adults and taught them how to make crafts.
- Inspired students and assisted in developing creativity and self-expression through paper clay.
Volunteer
The 3rd Western China Multinational Sourcing Fair
09.2014 - 09.2014
- Volunteered with the government and was responsible for receiving 50 guests.
- Scheduled, received and accompanied foreign guests and dignitaries.
- Coordinated and administrated the reception group as the group leader.
- Helped search information in the booth.
- Got the title of outstanding volunteer.
English Tutor
SQ English Training Institution
06.2014 - 07.2014
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Coordinated parent meetings, discussing student progress and developing individualized solutions to areas of concern.
- Maintained notes on student progress.
- Supported teacher instruction, thoroughly discussing concepts and designing custom practice questions.
- Worked with students in classrooms to provide educational support.
Start-up Owner
Clothes Fashion Boutique
03.2013 - 03.2014
- Created plans and communicated deadlines to complete projects on time.
- Collaborated with team members to achieve target results.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Carried out day-to-day duties accurately and efficiently.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Auto Sales Associate
Dongfeng Motor Corporation
06.2013 - 08.2013
- Met customers on lot and in showroom to discuss available vehicles and options.
- Qualified buyers by matching requirements and interests to various car models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Helped to sale 4 cars in motor show.
Salesperson
AFJ Maternal And Infant Shop
01.2012 - 02.2013
- Managed over 50 customers per day.
- Managed customers from initial contact to closing with attention to detail to build loyalty.
- Listened to clients and introduced solutions to satisfy personal needs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Worked to build relationships with customers and built potential for additional sales.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Education
Bachelor of Arts - Law
Charles Darwin University
Darwin, NT03.2025
Master of Arts - English Language Teaching
Assumption University
Bangkok01.2022
Bachelor of Arts - English Ttranslation
Xi'an Fanyi University
07.2016
Skills
- Team Collaboration
- Customer Service
- Data Collection and Analysis
- Client Relationship Management
- Customer Presentations
- Decision Making
- Customer Complaint Resolution
- Relationship Building
Accomplishments
- Developed new customers successfully,such as Justice, Juicy Couture, Gap, Tommy Hilfiger, ECT.
- Got 600k LBS (about 27.2k KG) order from Justice.
Love fitness
Three to four days running per week.
Love challenge my own limits after a period of time,
for example, thirteen hours climbing the steep mountain in the night
and walking 50 kilometers in 10 hours.
Timeline
Marketing Representative
Well Dyeing Factory Ltd.（Employee:2000 People）
12.2015 - 07.2019
English Tutor
DW English Training Institution
06.2015 - 07.2015
Volunteer
The Nineteenth Silk Road Commodity And Exhibition
05.2015 - 05.2015
Art Teacher
The Nine Shoping Center
12.2014 - 01.2015
Volunteer
The 3rd Western China Multinational Sourcing Fair
09.2014 - 09.2014
English Tutor
SQ English Training Institution
06.2014 - 07.2014
Auto Sales Associate
Dongfeng Motor Corporation
06.2013 - 08.2013
Start-up Owner
Clothes Fashion Boutique
03.2013 - 03.2014
Salesperson
AFJ Maternal And Infant Shop
01.2012 - 02.2013
Bachelor of Arts - Law
Charles Darwin University
Master of Arts - English Language Teaching
Assumption University
Bachelor of Arts - English Ttranslation
Xi'an Fanyi University