Yuanchao Liu
Sydney
Summary
Proven leader with extensive experience in operations management and team leadership, notably at Hutaoli Music Restaurant & Bar. Excelled in driving business growth, enhancing customer engagement, and streamlining operations. Skilled in inventory control and fostering a positive work environment, achieving significant improvements in employee retention and operational efficiency.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Gogo Music BBQ(Goldenbridge Entertainment Pty Ltd)
Sydney, NSW
09.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
General Manager
Hutaoli Music Restaurant & Bar
Sydney
09.2019 - 07.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Analyzed market trends and competitor activities to create competitive advantages.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Education
Advanced Diploma of Marketing - Marketing Management And Research
Academies Australasia Polytechnic
Sydney06.2018
Diploma of Marketing - Marketing Management And Research
Academies Australasia Polytechnic
Sydney, NSW09.2017
Certificate IV in Busniess - Business Administration And Management
Academies Australasia Polytechnic
Sydney, NSW11.2016
Advanced Diploma of Management - Business Management
Academies Australasia Polytechnic
Sydney03.2016
Diploma of Management - Business Management
Academies Australasia Polytechnic
Sydney09.2015
Diploma of Computer Science - Computer And Information Sciences
Top Information Technology College
Shanghai06.2009
No Degree - Cumputer Science
Modern Vocational Technical School
Shanghai06.2006
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Operations Management
- Food Service Background
- Staff Scheduling
- Business operations expertise
- Menu development
- Supervisory skills
- Promotions planning
Timeline
Restaurant Manager
Gogo Music BBQ(Goldenbridge Entertainment Pty Ltd)
09.2023 - Current
General Manager
Hutaoli Music Restaurant & Bar
09.2019 - 07.2022
Advanced Diploma of Marketing - Marketing Management And Research
Academies Australasia Polytechnic
Diploma of Marketing - Marketing Management And Research
Academies Australasia Polytechnic
Certificate IV in Busniess - Business Administration And Management
Academies Australasia Polytechnic
Advanced Diploma of Management - Business Management
Academies Australasia Polytechnic
Diploma of Management - Business Management
Academies Australasia Polytechnic
Diploma of Computer Science - Computer And Information Sciences
Top Information Technology College
No Degree - Cumputer Science
Modern Vocational Technical School