Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
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Yuan Sammuelle Zaragoza

Perth,WA

Summary

Dynamic Team Trainer with a passion for enhancing customer service and team efficiency. Leveraged adaptability and quality assurance controls to elevate training programs, fostering a culture of continuous development. Recognized for implementing strategies that improved workflow processes, ensuring a high-performing and safety-conscious team environment.

Overview

4
4
years of professional experience

Work History

Team Trainer

KFC
Beechboro, Western Australia
06.2021 - Current
  • Assessed progress of employees during training programs, providing feedback as needed.
  • Recommended strategies for improving overall efficiency of the team's workflow processes.
  • Provided guidance to team members on best practices in customer service.
  • I was trained and worked efficiently at various stations.
  • Assisted customers in an approachable manner.
  • Assisted customers in deciding on a more cost-efficient purchase.

Education

High School Diploma -

Morley Senior High School
Perth, WA
10-2023

Skills

  • Customer service
  • Knowledge sharing
  • Team building
  • Workplace safety
  • Quality assurance controls
  • Adaptability and flexibility
  • Continuous development
  • Cross-training skills

Affiliations

  • I play volleyball and badminton as a hobby
  • Frequent gym-goer

Languages

English
Native/ Bilingual
Filipino/Tagalog
Native/ Bilingual

Accomplishments

  • I participated in a statewide competition for my current job in 2023, and won an award as the top cook in WA
  • I was sent to Sydney to represent the store for a nationwide competition
  • Claimed various recognition certificates from management

References

References available upon request.

Timeline

Team Trainer

KFC
06.2021 - Current

High School Diploma -

Morley Senior High School

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Yuan Sammuelle Zaragoza