Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Yuanyuan Gao

Sydney,NSW

Summary

Reliable and upbeat clothing shop sales assistant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

4
4
years of professional experience

Work History

Florist employee

Flower Merchant
10.2023 - 11.2023
  • Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
  • Increased sales revenue with exceptional customer service and upselling techniques.
  • Maintained fresh inventory through proper rotation, storage, and display methods.
  • Reduced waste by accurately estimating materials needed for arrangements and repurposing leftovers in creative ways.
  • Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.

Clothing store sales

Dawn Clothing Store
06.2021 - 09.2021
  • Increased sales by implementing effective merchandising strategies and managing store inventory.
  • Improved customer satisfaction through exceptional service and quick response to inquiries.
  • Developed a loyal customer base with personalized shopping experiences and tailored recommendations.
  • I can run a social network account, and I used to help stores run social network accounts in China, and there are many followers and customers who use social platforms to increase sales.
  • Addressed customer complaints promptly, ensuring resolution and minimizing negative impact on the business.

Volunteer

Xi'an Jiaotong-Liverpool University
08.2019 - 10.2020
  • Enhanced community engagement by organizing and leading outreach events.
  • Improved organizational efficiency by streamlining volunteer onboarding processes.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.

Intern

Beijing Chipone North Technology Co., Ltd
06.2020 - 08.2020
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

Master of Engineering - Electrical Engineering

University of New South Wales
Sydney, NSW
08.2025

Bachelor of Engineering - Electrical Engineering

Xi'an Jiaotong-Liverpool University
Jiangsu, China
08.2023

Skills

  • Basic Flower Arranging
  • Seasonal Displays
  • Client Consultations
  • Consultative Sales Techniques
  • Marketing Strategy Implementation

Languages

Chinese (Mandarin)
Native or Bilingual
English

Additional Information

Dear Hiring Manager,

I am writing to express my keen interest in the part-time sales position at APM. As a devoted fan and loyal customer of the APM brand, I am genuinely passionate about the prospect of working for a brand I hold in high regard. The opportunity to contribute to the success of a brand I love would be an honor, and I am excited about the possibility of being a part of the APM team.

I am committed to providing exceptional service with a warm and enthusiastic attitude. My dedication to ensuring customers have a positive experience aligns with APM's commitment to excellence. I believe in fostering a friendly and inviting atmosphere that leaves customers with a lasting impression, much like the warmth one feels from a close friend.

If given the chance, I am confident that my enthusiasm, combined with my commitment to delivering patient and attentive customer service, would make a valuable contribution to APM. I am eager to bring my passion for the brand into the sales role and am committed to going above and beyond to help customers select the perfect jewelry piece, making their shopping experience truly special.

I would be thrilled to be a part of the APM team and would dedicate myself wholeheartedly to the role. The opportunity to assist each customer in finding their ideal jewelry piece would be a tremendous honor for me.

Thank you for considering my application. I look forward to the possibility of contributing to the success of APM and helping customers create memorable moments through their APM purchases.

Timeline

Florist employee

Flower Merchant
10.2023 - 11.2023

Clothing store sales

Dawn Clothing Store
06.2021 - 09.2021

Intern

Beijing Chipone North Technology Co., Ltd
06.2020 - 08.2020

Volunteer

Xi'an Jiaotong-Liverpool University
08.2019 - 10.2020

Master of Engineering - Electrical Engineering

University of New South Wales

Bachelor of Engineering - Electrical Engineering

Xi'an Jiaotong-Liverpool University
Yuanyuan Gao