Summary
Overview
Work History
Education
Skills
Languages
Timeline
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YUANYUAN WANG

Caringbah,New South Wales

Summary

How does a fashion store manager based in China, worked across multiple markets in Asia, end up as Personal Bank 2 ( moving to be PB 3 in Feb 2026) in Sydney Australia?


I'm Yuanyuan, a fashion student /individual passionate about driving business growth and innovation.


After receiving my undergraduate degree in Australia in Marketing, I began what I thought would be a long career in marketing and sales in China. However, a chance of International Store Opening opportunities in Inditex changed my path and sparked my passion for retail operation. I was selected to manage and support markets in Taiwan, Australia, Korea, Greater China, etc.


I later joined D&G, LVMH fashion group CELINE then LOEWE, experienced in managing stores in China, Australia.


Today I am PB2 in Qudos Bank, focus on delivering outstanding banking product and services to our members. I also enjoyed assisting training new starters, and team collaborations.


Outside work, I am student studying Certificate IV Finance and Mortgage Broking, a golfer, and a painter. Connect with me if you are interested in any of above.

Overview

16
16
years of professional experience

Work History

Personal Banker 2

Qudos Bank
11.2022 - Current
  • Delivered exceptional customer service by addressing client inquiries and resolving issues promptly.
  • Educated clients on banking products and services to enhance financial literacy and engagement.
  • Processed loan applications—Credit Card, Personal Loan, HL top-ups efficiently, ensuring compliance with bank policies and regulations.
  • Assisted in training ten new staff members on operational procedures, fostering a collaborative work environment.
  • Collaborated with team members to streamline account opening procedures, improving turnaround times.
  • Assisted in managing the branch with everyday operations and administrative tasks.

Store Manager

LVMH Fashion Group (LOEWE)
10.2019 - 11.2022
  • oversight two boutiques, Loewe Westfield flagship and David Jones store
  • Led daily operations to enhance customer satisfaction and store performance.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Sales increased by 300% during three years of employment.
  • Developed staff training programs to improve product knowledge and sales techniques.
  • Assisted with hiring, training and mentoring new staff members.

Operations Manager

SHANG PIN (Luxury E-commerce)
01.2017 - 04.2017
  • Collaborated with leadership to align operational strategies with business objectives, driving growth initiatives.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.

Store Manager

LVMH Fashion Group (CELINE)
07.2015 - 05.2016
  • Led daily operations to enhance customer satisfaction and 2-stores's performance.
  • Coordinated promotional PR events to increase foot traffic and drive revenue growth.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Sales increased by 150% during employment.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

Store Manager

Dolce & Gabbana
07.2013 - 06.2015
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maximized sales by creating innovative visual merchandising displays and store layouts. Sales increased by 200% during employment.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Area Sales Manager

Zara
03.2010 - 07.2013
  • Led regional sales for 13 stores in North China market to achieve sales targets through strategic planning and execution. Market growth of 250% during employment.
  • International store opening team: worked across multiple markets in APEC, opened 26 stores during employment.
  • Developed and implemented training programs to enhance team performance and product knowledge.
  • Analyzed market trends to identify growth opportunities and adjust sales strategies accordingly.
  • Collaborated with marketing department to create promotional campaigns that boosted brand visibility.

Education

Certificate IV - Finance And Mortgage Broking

Monarch Institute
Sydney, NSW
03-2027

Fashion/ Apparel Design - Fashion Design

ESMOD International
Beijing China
07-2014

BBA - Marketing

University of Technology Sydney
Sydney, New South Wales, NSW
10-2006

Skills

  • Customer service excellence
  • Loan processing
  • Analytical thinking
  • Staff training and development
  • Branch management
  • Relationship building

Languages

English
Native or Bilingual
Chinese
Native or Bilingual
Japanese
Elementary

Timeline

Personal Banker 2

Qudos Bank
11.2022 - Current

Store Manager

LVMH Fashion Group (LOEWE)
10.2019 - 11.2022

Operations Manager

SHANG PIN (Luxury E-commerce)
01.2017 - 04.2017

Store Manager

LVMH Fashion Group (CELINE)
07.2015 - 05.2016

Store Manager

Dolce & Gabbana
07.2013 - 06.2015

Area Sales Manager

Zara
03.2010 - 07.2013

Certificate IV - Finance And Mortgage Broking

Monarch Institute

Fashion/ Apparel Design - Fashion Design

ESMOD International

BBA - Marketing

University of Technology Sydney
YUANYUAN WANG