Yudian Li

• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Answered and redirected incoming phone calls for office.
• Screened applicant resumes and coordinated both phone and in-person interviews.

• Collaborated with students to correct weaknesses.
• Designed a teaching plan based on their requirement.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
• Supported students with helpful study habits and exam strategies.

• Assisted customers with prompt and polite support via telephone.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Established rapport with customers using active listening and interpersonal skills.
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Responsible for changing cat food and water, cleaning cat litter.

Observing cat's mental condition and make records.