Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yue Chen

Adelaide,SA

Summary

Skilled in processing transactions. Experienced with listening to customer's inquires and assisting customers in selecting products and providing product information. Utilizes communication skills to enhance customer satisfaction and drive sales. Able to maintain composure under pressure

Overview

2
2
years of professional experience

Work History

Shop Assistant

Save the Children
11.2024 - Current
  • Stocked merchandise, labelled items, and arrange things according to size or colour.
  • Listened to customer needs and desires to identify and recommend products.
  • Greeted customers entering store and offered assistance.
  • Performed cash, card, and check transactions to complete customer purchases.

Waitress

Kingdom Chinese Restaurant
06.2023 - 08.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Balancing multiple tables and orders while delivering prompt service.
  • Answered customers' questions, recommended items, and recorded order information.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Shop Assistant

Red Cross
11.2022 - 02.2023
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Engaged in friendly conversations with customers and listen to their inquiries and resolve issues.
  • Assisted customers in locating items.
  • Processed payments by cash or card

Education

High School Diploma -

St Peter's Girls' School
Adelaide
11-2024

Skills

  • Customer service
  • Cash handling
  • Product knowledge
  • Customer engagement
  • Friendly and helpful

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Shop Assistant

Save the Children
11.2024 - Current

Waitress

Kingdom Chinese Restaurant
06.2023 - 08.2023

Shop Assistant

Red Cross
11.2022 - 02.2023

High School Diploma -

St Peter's Girls' School
Yue Chen