Open To Work
Yue Wang
Cloverdale,WA
Work Preference
Summary
Responsible and reliable with solid experience in customer service, retail support, store operations and management. Skilled in customer communication, daily operation support, problem-solving and teamwork. With strong service awareness, efficient execution and a responsible, friendly working attitude.
Overview
1
1
Certification
Work History
Front Desk Service Staff
Shen’s Massage, Karrinyup Shopping Centre
- Greet and receive customers, schedule appointments, answer inquiries and assist with daily store operations.
- Provide friendly, patient and respectful customer service, actively respond to customer needs and ensure a positive service experience.
- Assist with daily record-keeping, filing and general front desk duties to maintain smooth store operations.
Store Manager
Utech Electronic Repair Shop, Belmont
2022 - 2023
- Oversee daily store operations, staff coordination, customer service and workflow improvement.
- Use professional knowledge to enhance service quality and product value, build customer trust and improve store reputation.
- Maintain goal-oriented and consistent work habits, supervise service standards and support stable store operation.
- Effectively coordinate resources, professionally handle customer inquiries and issues, and maintain good customer relationships.
All Rounder
Canton Seafood Restaurant
Perth
2018 - 2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
undefined
Murdoch University
01.2024
High School - undefined
Morley Senior High School
01.2021
Skills
Customer Service & Communication
Store Operations & Administration
Team Coordination & Leadership
Skilled in the repair and maintenance of mobile devices and computers
Strong teamwork
Customer relations skills
Certification
RESEARCH METHODS: A PRACTICAL GUIDE TO PEER AND COMMUNITY RESEARCH
KING'S COLLEGE LONDON
Starting a Business 2025-2026
issued at Santa Clara
Timeline
High School - undefined
Morley Senior High School
undefined
Murdoch University
Front Desk Service Staff
Shen’s Massage, Karrinyup Shopping Centre
Store Manager
Utech Electronic Repair Shop, Belmont
2022 - 2023
All Rounder
Canton Seafood Restaurant
2018 - 2019