Yue (Emily) Liu
Adelaide,SA
Summary
Proven leader in commercial management with a track record of enhancing efficiency and profitability at Terex and Komatsu Mining Group. Expert in operations management and team training, adept at negotiating contracts and fostering customer relationships. Achieved significant cost savings and increased market share, demonstrating a strategic approach to business growth and team development.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Commercial Manager
Komatsu Minning Group
08.2020 - 06.2024
- Streamlined commercial processes to original equipment, rebuild&repair and parts commercial team to for improved efficiency, enhancing team productivity and customer satisfaction.
- Led quoting, tender, contract execution activities to APAC customers.
- Presented regular performance reports to executive leadership, providing valuable insights into commercial activities.
- Evaluated competitor strategies to ensure our offerings remained relevant and competitive in the marketplace.
- Established robust risk management practices to protect company interests during negotiations and contractual agreements.
- Led cross-functional teams to deliver complex projects on time and within budget constraints.
- Facilitated effective communication between departments, ensuring alignment of goals and seamless project execution.
- Align with operations in China, Australia, America and South Africa on operations updates.
- Coached to indian and Russian commercial teams.
- Increased market share 10% by improving responsiveness and timeliness to customer needs.
- Managed five quoting tools to increase quoting efficiency to original equipment, rebuild and parts.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Mentored direct reports, fostering their professional development and contributing to a high-performing team culture.
Commercial Manager
Terex
11.2012 - 07.2020
- Led quoting, tender and contract execution activities to direct customers in China and distributors within Asia Pacific region.
- Established commercial process, devised pricing methodologies and standardize implementation to improve operational efficiency within commercial team.
- Led contract negotiations and pricing analysis.
- Supported in distributor channel management.
- Closely work with legal and compliance to reduce operational risks with proactive identification and mitigation of system vulnerabilities.
- Established a robust sales pipeline by Salesforce system leads through targeted prospecting efforts.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Managed budgets and financial reporting, ensuring accurate forecasting and cost control for optimal profitability.
- Coordinated trade shows showcasing company offerings effectively to prospective clients.
- Implemented training programs for direct reports, improving overall team performance and productivity.
Commercial Specialist
Terex
11.2008 - 11.2012
- Prepared bids based on market research and sales projections.
- Managed complex commercial negotiations, resulting in favourable contract terms and increased profitability.
- Reviewed legal contracts diligently before signing off on them, minimizing potential risks associated with non-compliant agreements or clauses.
- Collaborated with cross-functional teams to develop innovative strategies for reaching untapped markets and increasing sales revenues.
- Supported management with annual budget and sales predictions to increase ROI.
- Evaluated competitor offerings regularly, adapting company strategies accordingly to maintain a competitive edge in the marketplace.
- Implemented process improvements that streamlined operations and reduced costs within the department.
Business Development Specialist
Terex
11.2005 - 11.2008
- Launched new products or services successfully by coordinating with internal teams to ensure seamless go-to-market execution.
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Responsible for overseeing quoting activities and contract management.
- Monitored competitor activity, utilizing insights to inform strategic planning and decision-making processes.
- Managed and analyzed budgets, P&L, balance sheets and sales reports.
- To accompany the China State Grid Grid Delegation during visits to American Southeast Grid and Private Power Supply Companies in the US.
- Achieved the the first Aerial Platform launched and registered in China, won a 5-year strategic supply agreement with China State Grid.
- Planned marketing initiatives and leveraged referral networks to promote business development.
Education
Bachelor of Arts - Sales And Marketing Education
Beijing International Studies University
07.2006
Skills
- Operations Management
- Team Training
- Contract terms negotiation
- Customer Relationship Management
Certification
- VET certified Bachelor of Management of Sciences in Sales and Marketing
- Project management Training certificate
- Pearson UK certified Academy English Proficiency level
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Japanese
Elementary
Timeline
Senior Commercial Manager
Komatsu Minning Group
08.2020 - 06.2024
Commercial Manager
Terex
11.2012 - 07.2020
Commercial Specialist
Terex
11.2008 - 11.2012
Business Development Specialist
Terex
11.2005 - 11.2008
Bachelor of Arts - Sales And Marketing Education
Beijing International Studies University
Similar Profiles
Karandeepsingh BaliKarandeepsingh Bali
Product support engineer at Komatsu Mining Corp. Group (Joy Global India Pvt Ltd)Product support engineer at Komatsu Mining Corp. Group (Joy Global India Pvt Ltd)
Robert KerrRobert Kerr
Underground Mine Operator at Nexus Minning PTY LTDUnderground Mine Operator at Nexus Minning PTY LTD
Connor CharboneauConnor Charboneau
Welder/Fabrication Welder at MASABA Minning EquitmentWelder/Fabrication Welder at MASABA Minning Equitment