Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Yue Mei Loh

Dalyellup,WA

Summary

Dynamic culinary professional with extensive experience at Treendale Cafe, specializing in food safety and customer service. Recognized for enhancing dish flavors through expert sauce making while maintaining a pristine kitchen environment. Strong collaboration and multitasking abilities have resulted in high guest satisfaction in fast-paced settings, contributing to improved kitchen efficiency and reduced waste. Detail-oriented in food preparation, with a proven track record of developing unique recipes and presentations that highlight creativity and flavor profiles.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cook

Treendale Cafe
Australind, WA
03.2025 - Current
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Organized storage areas for efficient usage of space.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Performed basic administrative duties such as inventory management, ordering supplies.

Cook

Taste of China
Melbourne, VIC
05.2024 - 01.2025
  • Resolved customer complaints regarding food quality or services provided.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.

Customer Service Cashier

Asian Supermarket
Melbourne, VIC
06.2020 - 07.2024
  • Conducted regular cycle counts to verify physical inventories against system data.
  • Ensured proper handling, storage and maintenance of all items in the storeroom.
  • Provided assistance in loading and unloading trucks when needed.
  • Processed invoices accurately and promptly after receiving goods from suppliers.
  • Organized items purchased by customers according to their type or size for easy retrieval during checkout.
  • Greeted customers and provided friendly customer service.

Senior Waiter

Roti Bar Malaysian Food Restaurant
Melbourne, VIC
04.2023 - 07.2023
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Presented menus to patrons, answered questions about menu items and made recommendations.

Customer Service Cashier

Tutti Frutti
Melbourne, VIC
07.2019 - 05.2020
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Greeted customers and provided friendly customer service.
  • Balanced cash drawers at the end of each shift.

Restaurant Waiter

Jack's Place NEX
NEX, Singapore
02.2017 - 03.2019
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.

Sandwich Maker

Kim Bakery
Pinjarra, WA
08.2016 - 08.2017
  • Inspected finished product prior to presentation to customers for accuracy in order fulfillment.
  • Adhered to company policies regarding use of ingredients and portions used in sandwiches prepared for customers.
  • Performed opening, closing duties such as restocking coolers, freezers before closing time.
  • Kept records of sandwich orders for inventory purposes.

Education

Diploma - Hospitality Management

Pax Institute Of Education
Melbourne, VIC
01-2025

Certificate - Commercial Of Cookery

Pax Institute Of Education
Melbourne, VIC
05-2024

Diploma - Human Resources Management

Melbourne Education Institute
Melbourne, VIC
03-2023

Some College (No Degree) - Secondary Education

Tunku Ampuan Najihah
Seremban

Some College (No Degree) - English Language

West Australian Institute Of Further Studies
Perth, WA

Some College (No Degree) - English Language

Dalton College
Melbourne, VIC

Skills

  • Customer service
  • Food safety
  • Team collaboration
  • Time management
  • Plate presentation
  • Sauce making
  • Fine dining
  • Allergen awareness
  • Kitchen organization

Languages

English
Limited
Chinese (Mandarin)
Professional
Chinese (Cantonese)
Professional

Certification

  • RSA Certificate
  • Food Safety and Hygiene Certificate
  • WA Driver License
  • COVID 19 Hygiene Certificate

Timeline

Cook

Treendale Cafe
03.2025 - Current

Cook

Taste of China
05.2024 - 01.2025

Senior Waiter

Roti Bar Malaysian Food Restaurant
04.2023 - 07.2023

Customer Service Cashier

Asian Supermarket
06.2020 - 07.2024

Customer Service Cashier

Tutti Frutti
07.2019 - 05.2020

Restaurant Waiter

Jack's Place NEX
02.2017 - 03.2019

Sandwich Maker

Kim Bakery
08.2016 - 08.2017

Diploma - Hospitality Management

Pax Institute Of Education

Certificate - Commercial Of Cookery

Pax Institute Of Education

Diploma - Human Resources Management

Melbourne Education Institute

Some College (No Degree) - Secondary Education

Tunku Ampuan Najihah

Some College (No Degree) - English Language

West Australian Institute Of Further Studies

Some College (No Degree) - English Language

Dalton College

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