Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Social Media Volunteer
ShelterBox
Melbourne, Australia
11.2023 - Current
Updating daily information about disaster relief by effective media networking to spread community awareness
Coordinating with online community to facilitate a sense of solidarity and encourage participation in relief efforts, and mobilizing support for disaster-affected area
Aged Care Volunteer
Australia Senior Connected Care
Melbourne, Australia
08.2023 - Current
Engaging in conversation with seniors, providing mental supports for seniors against social isolation, ensuring older people can remain and engage positively in daily life
Assembling volunteer team for chatting with seniors and facilitating special event activities (e.g., yoga festival, teatime)
Conducting monthly health reports of aged members, connecting with local health care center in terms of mental health of patients
Volunteer Research Assistant
Catchafire /eGirl Power
New York, USA
12.2023 - 12.2023
Synthetized and analyzed reading materials in relation to GBV (Gender-based Violence), reviewed United State policies for GBV and Monitored data about family violence
Summarized main points and directing literature review on Gender-based Violence under Title IX
Prepared online research report about falseness of OCR and schools on dealing with gender-based issues and impacts of Title IX on "Culture of Silence"
Drafted an online research report about impacts of OCR and schools on “Culture of Silence” and created a list of GBV-related sources
Merchandiser
CHENGYU INDUSTRIAL CO., LTD
Shenzhen, China
01.2022 - 03.2022
Contacted potential clients to support order fulfilment for online retailer, provided customer service for tracking orders, checked completion of orders and sales, and resolved shipment and related issues for 300+ products
Managed and updated 300+ product listings on online store platforms using Shopify, Magento, and Excel, including product classification, product registration and product information updates
Utilized Tableau to conduct multiple analysis of marketing strategies based on company's website page views and monthly sales volume and carried out market promotion based on online and off-line resources
Hosted online workshops about business English to help staff improve English skills and assisted other departments in organizing trade cyber safety programs
Research Assistant
Communication of Chinese and Western Cultures and Languages
, China
05.2021 - 07.2021
Collected data from papers about comparisons between Asian culture and Western culture with team members, discussed convergences and divergence of bilateral culture, developed ideas for cross-cultural studies
Prepared weekly report and analyzed impacts of post-colonialism on culture communication with team
Read mass materials with regard to Virginia Woolf and Eileen Chang 's literature and completed research essay regarding gender and cultural studies
Education
Master of Arts - Social Policy
The University of Melbourne
Melbourne, VIC
12-2024
Bachelor of Arts - English Language and Literature
Huashang College, Guangdong University of Finance & Economic
Guangzhou,China
07.2022
Skills
Technical: Procreate, Canvas, Microsoft Office Suite (Word, PowerPoint, and Excel),Tableau