YUGE ZHANG
Saint Ives,NSW
Summary
Friendly university student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Experienced cashier with over 2 years of experience in food industry. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain a part-time or casual position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Primary English Tutor
English Town
Shenyang, China
01.2021 - 07.2021
- Provide bilingual education for children aged three to eight
- Experience in both large and small class teaching (Between three and twenty-five children per class)
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exceeded goals through effective task prioritization and great work ethic.
- Led projects and analyzed students' effort to identify opportunities for improvement.
- Maintained excellent attendance record, consistently arriving to work on time.
- Establish friendly and close communication with students and parents, solve parents' problems in time, and provide learning advice to each student
Cashier
Breadtop
Chatswood, NSW
07.2017 - 12.2019
- Helped customers complete purchases and locate items.
- Answered questions about store policies and addressed customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Completed inventory counts and ordered merchandise.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained cash drawer of $2500~$3500 or more per shift.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
Cashier
Gong Cha
Hornsby, NSW
03.2015 - 05.2016
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Completed inventory counts and ordered merchandise.
- Maintained cash drawer of $1500 or more per shift.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor of Education (Early Childhood & Primary) - Early Childhood And Primary Education
University of Newcastle
Gosford, NSW12.2024
Skills
- Bilingual Chinese Mandarin/English
- Reliable and Responsible
- Cleaning and Sanitizing
- Problem Solving
- Product Scanning
- Cash Handling
- Merchandise Packaging
- Customer Relations
- Cooperative Attitude
- Cash Register Operations
- Microsoft Office
Timeline
Primary English Tutor
English Town
01.2021 - 07.2021
Cashier
Breadtop
07.2017 - 12.2019
Cashier
Gong Cha
03.2015 - 05.2016
Bachelor of Education (Early Childhood & Primary) - Early Childhood And Primary Education
University of Newcastle