Summary
Work History
Education
Skills
LANGUAGES
ADDITIONAL INFORMATION
Timeline
StoreManager
YU HAM SZETO

YU HAM SZETO

Sydney,NSW

Summary

Creative and detail-oriented fashion design professional with strong experience across design development, production coordination, and retail management. Proven ability to multitask, meet tight deadlines, and collaborate cross-functionally with designers, manufacturers, and marketing teams. Highly organised with strong problem-solving, communication, and leadership skills.

Work History

Store Manager

OPSM
  • Lead and engage the team daily
  • Build a high-performing team driven to achieve KPIs and sales targets
  • Create a customer-centric environment
  • Ensure track record of strong sales achievements within a KPI structure
  • Proven problem-solving ability and excellent relationship-building skills
  • Exceptional time management and organisational skill
  • Retail management experience in high-volume. Fast-paced retail environments is desirable

Designer & Production Assistant

Daniel Avakian
  • Creating and managing specs for all manufacturers
  • Organise fit sessions and follow up any changes
  • Co-ordinate sample cutting of each garment
  • Source, purchase, develop and track all raw materials
  • Engage and liaise with offshore manufactures
  • Reporting: keeping up to date with all administrative tasks
  • Cross-Functional Collaboration with marketing and local pattern makers
  • Worked closely with chief creative officer Daniel to create Resort 2023 runway on AAFW.

Optical Dispensers

IContact Optometrist
  • Demonstrated strong time management when stocking shelves and Opening and closing shops-Supervising a team of 3 part time staff members
  • Demonstrate a strong accuracy and attention to detail pf placing customer orders and cashier
  • Interpret optical prescriptions and fit and service optical appliances, such as spectacle frames and lenses. Translator (for consultations), E-Transactions,- Utilised problem solving abilities to respond to after sales customer service
  • Buying and ordering from suppliers of opticals and sunglasses due to upcoming trends.After confirming the orders, confirm the schedule and delivery date with the supplier. More biased towards fashion trends and the forefront of the market. Selling spectacles and sunglasses, Settling finances.
  • An unique and precise vision are needed and merchandising part of how confirm the size and quantity on the order Style, model and color, cost and mark-up.
  • Proficient in data analysis, Proficient in tables and formulas as I service customer

Customer Specialist

Safilo
  • Provided technical support for software setup, installation, and troubleshooting across customer environments.
  • Guided customers in using system features for demand planning, sales forecasting, and inventory optimisation.
  • Investigated and resolved technical issues using data analysis and system tools.
  • Delivered multi-channel support via email, chat, and calls while consistently
  • Created and maintained technical documentation, user guides, and internal knowledge base articles.
  • Collaborated with internal teams to escalate issues and improve product functionality.

Education

Bachelor of Design - Design In Fashion And Textiles

University of Technology
Sydney
05.2022

Diploma Of Design And Architecture - undefined

University of Technology Sydney Insearch
Sydney, NSW
07.2018

Skills

  • Fashion Design: sketching, drawing, painting, colour theory
  • Garment Construction: sewing, draping, pattern making, fabric cutting, hand beading & manipulation
  • Production: specs development, fittings coordination, sampling, raw material sourcing
  • Software: Adobe Photoshop, Illustrator, InDesign
  • Office & Systems: Microsoft Office, macOS (Pages, Keynote, Numbers)

LANGUAGES

Chinese (Mandarin) Native or Bilingual
Native or Bilingual
Chinese (Cantonese) Elementary
Limited Working
English Native or Bilingual
Native or Bilingual

ADDITIONAL INFORMATION

Australian citizenship

Timeline

Diploma Of Design And Architecture - undefined

University of Technology Sydney Insearch

Store Manager

OPSM

Designer & Production Assistant

Daniel Avakian

Optical Dispensers

IContact Optometrist

Customer Specialist

Safilo

Bachelor of Design - Design In Fashion And Textiles

University of Technology

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