Yu Hsien Su
Robertson,QLD
Summary
Hardworking waitress with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
8
8
years of professional experience
Work History
All Rounder
Rinka
, Taiwan
10.2020 - 06.2024
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Kitchen Hand
Shokudo kushibo
Austria, Europe
08.2018 - 06.2019
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
- Managed garbage disposal and recycling in accordance with kitchen protocols.
- Cleaned and sanitized utensils, dishes or silverware.
Waitress
Seoul Buffet
Perth, WA
01.2017 - 05.2018
- Answered questions about menu items, ingredients, and pricing.
- Trained new employees to perform duties.
- Maintained a clean work station by restocking supplies, wiping down counters.
All Rounder
Dessert Story Westfield
Perth, WA
01.2016 - 01.2017
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Performed opening, closing duties including sanitation tasks before, after shift.
- Maintained knowledge of current drink recipes and ingredients.
- Greeted guests with friendliness and professionalism.
Skills
- Friendly, positive attitude
- Problem-solving
- Flexible and adaptable
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
All Rounder
Rinka
10.2020 - 06.2024
Kitchen Hand
Shokudo kushibo
08.2018 - 06.2019
Waitress
Seoul Buffet
01.2017 - 05.2018
All Rounder
Dessert Story Westfield
01.2016 - 01.2017