Yuiko Ogawa
Adelaide,SA
Summary
Dynamic service professional with extensive experience in customer service, training, and restaurant operations across diverse environments. Proven ability to thrive in fast-paced settings, expertly multitasking to meet customer needs while supporting team members. Specialized expertise in beverage preparation and safety protocols, underscored by a strong commitment to maintaining cleanliness and efficiency in service areas. Renowned for reliability and adaptability, consistently fostering a collaborative atmosphere that drives team goals and elevates customer satisfaction.
Overview
9
9
years of professional experience
Work History
Mobile Pizza Catering Assistant
Antimo Pizza Chef
11.2025 - Current
- Provided mobile wood-fired pizza catering services, operating a pizza truck at events in Adelaide, Melbourne and Sydney and serving customized pizzas to clients onsite.
- Assisted in preparing pizza dough, ensuring consistent quality and texture with a mobile wood-fired pizza truck at the various events.
- Helped prepare over 150 pizzas limited the time allowed and ensured they were served appropriately by observing the flow and needs at the wedding party.
- Communicated warmly with guests-including children-to create a friendly and enjoyable atmosphere.
- Maintained cleanliness and organization of the truck workspace, adhering to health and safety standards.
- Monitored food temperature, discarding items not stored correctly.
Home Care Support Worker
Mable Technologies Pty Ltd.
09.2025 - Current
- Provided compassionate support to clients with dementia with diverse needs, enhancing their daily living activities.
- Maintained strict adherence to patient confidentiality guidelines, ensuring the protection of sensitive personal information.
- Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
- Delivered exceptional customer service to both clients and their families by consistently exceeding expectations.
- Established rapport with clients and families to foster open communication and trust.
Front of House Employee
Kineya Co.,Ltd, Japan
04.2017 - 03.2021
- Worked at a well-known soba and udon chain restaurant specialised in Osaka, inside a large shopping mall.
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and successfully served a wide variety of customers including international tourists in a 50-seat restaurant.
- Worked high volume shift and managed food preparation and presentation to ensure quality standards.
- Collaborated with team members to maintain efficient kitchen operations.
Certified Care Worker
Benesse Style Care Co.
04.2021 - 08.2025
- Assisted people living with dementia and daily living activities to promote independence and enhance quality of life.
- Assisted in medication management, ensuring adherence to prescription schedules and safety protocols.
- Developed strong stress management and multitasking skills through home care support work.
- Trained junior staff and contributed to a positive workplace environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Education
Master of Arts - Agricultural Economics
Meiji University
Tokyo03-2021
Skills
- Health and safety compliance
- Cleanliness standards
- Leadership experience
- Order taking
- Performance improvements
- Team player
- Friendly and outgoing
- Excellent memory
Timeline
Mobile Pizza Catering Assistant
Antimo Pizza Chef
11.2025 - Current
Home Care Support Worker
Mable Technologies Pty Ltd.
09.2025 - Current
Certified Care Worker
Benesse Style Care Co.
04.2021 - 08.2025
Front of House Employee
Kineya Co.,Ltd, Japan
04.2017 - 03.2021
Master of Arts - Agricultural Economics
Meiji University