Yuina Inoue
Pyrmont,NSW
Summary
Skilled Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Food and Beverage Runner
Hyatt Regency Hotel
Sydney, New South Wales
2023.02 - 2023.08
- Ensured meticulous table setting, using symmetry to create balance between table items.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Collecting dishes, glasses and utensils to ensure a clean dining space.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Communicating with staff and serving food and beverages to customers efficiently.
Teacher
Cramschool Risshikan Zeminal in Japan
Osaka, Japan
2018.04 - 2022.11
- Planned and organised classrooms that consistently facilitated positive learning experience.
- Developed programme to work with students and increase interest in higher learning.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Collected, analysed and tracked data on student progress.
- Boosted student success by maximising individual learning, balancing group and individual instruction models to accommodate different academic levels.
Education
Bachelor of English literature - English Literature
Mukogawa womens' university
Japan 2012.04 - 2016.03
Tesol
Skills
- Face-to-face selling
- Customer service oriented
- Outstanding customer service
- Confident communicator
- TESOL certification
Languages
Japanese
Native
English
Advanced
Korean
Intermediate
Timeline
Food and Beverage Runner
Hyatt Regency Hotel
2023.02 - 2023.08
Teacher
Cramschool Risshikan Zeminal in Japan
2018.04 - 2022.11
Bachelor of English literature - English Literature
Mukogawa womens' university
2012.04 - 2016.03
Tesol