Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Yu (Joyce) MA

Summary

I have experience in food production lines and cooking environments for around three years. I have strong team awareness and collaboration skills. I have experience operating food production and machinery. And, I currently hold a graduate 485 visa until the end of 2025. After that, I can extend this visa for two years, during which I have flexible working hours. I have available time to work on the day shift on Tuesday, Wednesday, and Friday.

Additionally, I focus on contributing to the team's success thereby increasing product throughput. I am an experienced candidate with a proven track record of packing and shipping items quickly and safely. Also, I have good communication, problem-solving, and multitasking abilities in a fast-paced environment.

I am interested in food production line jobs and eager to explore career opportunities in an organization.

Overview

5
5
years of professional experience
1
1
Certification

Work History

CATERING ASSISTANT (Causal)

St Mark's College
02.2024 - Current
  • Helping with the set-up and breakdown of catering events, including arranging tables, chairs, linens, and other equipment, as well as cleaning up after events
  • Serving food and beverages to guests during events, ensuring a pleasant dining experience
  • Adhering to food safety standards and maintaining a clean and sanitary work environment to prevent contamination and ensure food safety
  • Ensured all food safety guidelines were followed as set by local health department regulations.
  • Enhanced customer satisfaction by providing exceptional catering services at various events.
  • Offered excellent customer service, addressing client concerns promptly and professionally.

KITCHEN HAND (Seasonal Casual)

Ayers House
11.2023 - 01.2024
  • Maintained a clean and safe work environment by adhering to sanitation protocols and safety guidelines
  • Displayed excellent teamwork skills while working with other kitchen staff members to complete tasks efficiently
  • Followed all health and safety regulations for the kitchen and ensured a clean and sanitary work environment
  • Assisted in the creation of menu items by following instructions from chefs or cooks
  • Performed food preparation tasks such as chopping vegetables, portioning meals and making sauces.

MARKETING SPECIALIST (Full Time)

Energy Loop
03.2022 - 07.2023
  • Managed website and social media content to ensure accuracy and consistency
  • Created content for various channels, such as social media, email newsletters, print ads, and webpages
  • Developed and implemented successful marketing campaigns to increase brand awareness and customer engagement
  • Analyzed website analytics data to identify trends in user behaviour and optimize performance of digital marketing initiatives
  • Enhanced customer engagement, utilizing email marketing campaigns and newsletters.
  • Supported event marketing efforts by planning, executing and following up
  • Researched industry trends and insights to inform marketing decisions and strategies.

FOOD PRODUCTION WORKER (Casual)

Lifestyle Bakery
03.2021 - 09.2021
  • Accurately picked, packed and shipped orders in a timely manner
  • Identified and located products within warehouse after reading orders
  • Maintained cleanliness of work area while adhering to safety regulations
  • Inspected products for damages before packing them into boxes
  • Kept accurate records of production data including quantity produced, time used, waste generated
  • Performed quality checks to meet product specifications
  • Adapted quickly to changing demands on the production line while ensuring quality control standards were met.
  • Contributed to a positive work environment by fostering strong relationships with team members and displaying a proactive attitude towards problemsolving.

RESTAURANT WAITRESS (Part Time)

BBQ City Restaurant
11.2019 - 06.2021
  • Greeted customers and provided menu information to create a positive dining experience
  • Demonstrated excellent customer service skills by promptly taking orders, delivering food and beverages, and addressing any customer concerns or complaints
  • Assisted in training new staff on restaurant procedures including order taking, payment processing, seating arrangements
  • Followed instructions from chefs on how to assemble ingredients for specific dishes or meals
  • Multi-tasked effectively while managing multiple tables simultaneously during peak hours.
  • Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.

Skills

  • Safety Procedures
  • Quality Control
  • Barcode Scanners
  • Attention to Detail
  • Food Safety Regulations
  • Food and Beverage Service
  • Food Preparation
  • Chef Support
  • Food Safety
  • Safe Alcohol Service
  • Billing and Payment Processing
  • Target Segmentation
  • Promotions and Marketing Strategies
  • Administering Social Media Accounts
  • Marketing Analytics
  • Customer Service

Certification

  • Full time Driver Licenses
  • DoFoodSafely
  • Policy Check
  • COVID-19 Vaccination 2 Doses and Booster
  • White Card
  • Provide Responsible Service of Alcohol
  • Working with Children Check

Languages

English
Chinese (Mandarin)

Timeline

CATERING ASSISTANT (Causal)

St Mark's College
02.2024 - Current

KITCHEN HAND (Seasonal Casual)

Ayers House
11.2023 - 01.2024

MARKETING SPECIALIST (Full Time)

Energy Loop
03.2022 - 07.2023

FOOD PRODUCTION WORKER (Casual)

Lifestyle Bakery
03.2021 - 09.2021

RESTAURANT WAITRESS (Part Time)

BBQ City Restaurant
11.2019 - 06.2021

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Yu (Joyce) MA