Yuka Iwasaki
Woolloongabba,QLD
Summary
Hardworking and dedicated individual enthusiastic about learning the engineering field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. In addition, excellent communication skills and ability to empathize with needs based on experience in sales, sales administration, and customer service. Also, also extremely focused and able to work meticulously and methodically.
Overview
16
16
years of professional experience
Work History
Food and Beverage Attendant
Marriot Hotel
02.2023 - Current
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Provided accurate allergen information to guests, ensuring their safety and well-being while dining.
Salesperson
Nippon Steel Corporation
09.2011 - 07.2015
- Worked to build relationships with customers and built potential for additional sales.
- Improved customer service and telecommunication skills to build lasting relationships.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Negotiated contracts with clients and developed relationships with key personnel.
- Attended monthly production and sales meetings to formulate strategies to achieve sales targets and strengthen integration of production and sales to achieve monthly and annual sales targets.
Sales Administrator
Nippon Steel Corporation
02.2008 - 07.2015
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Inventory control and production input
Education
Diploma Of Civil Construction Design - Diploma Of Engineering Technical (Drafting)
Site Institute
Brisbane, QLD11.2024
Bachelor of Economics - International Economics
Meiji University
Japan03.2008
Skills
- Goals and performance
- Adaptability under pressure
- Reliability and punctuality
- Relationship Building
- Customer Engagement
- Needs analysis
- Production Support
- Sales Pipeline Management
- Product Knowledge
- Quality Control
Additional Information
Drawing/design software
- AutoCAD
- 12D
- REVIT
Languages
- English
- Japanese
Timeline
Food and Beverage Attendant
Marriot Hotel
02.2023 - Current
Salesperson
Nippon Steel Corporation
09.2011 - 07.2015
Sales Administrator
Nippon Steel Corporation
02.2008 - 07.2015
Diploma Of Civil Construction Design - Diploma Of Engineering Technical (Drafting)
Site Institute
Bachelor of Economics - International Economics
Meiji University
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