Yuka Natsubori
Erskineville,NSW
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Willing to learn any job that will benefit for future opportunities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Bar Manager
Pentagon
01.2023 - 02.2024
- Improved customer satisfaction by creating and implementing innovative cocktail recipes and seasonal drinks.
- Ensured smooth operations during peak hours with effective staff scheduling and delegation of tasks.
- Maintained a clean, safe, and inviting atmosphere through consistent enforcement of health and safety regulations.
- Actively participated in management meetings, contributing ideas for enhancing operational efficiency, business growth, and customer satisfaction.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Food Waiter
Hard Rock Cafe
05.2022 - 02.2024
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Used cash registers and credit card machines to cash out customers.
Supermarket Employee
Aeon
04.2019 - 03.2020
- Assisted in maintaining store cleanliness for a more enjoyable shopping experience.
- Enhanced inventory management with accurate record-keeping and timely stock replenishment.
- Resolved customer inquiries or issues promptly, ensuring a positive shopping experience.
- Retrieved items for customers and verified prices.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Enhanced customer satisfaction by providing efficient and accurate cashiering services.
Education
Business Management - International Business Management
Attended school for 1 year which covered business management 1 and economics 1.
English Course
03.2021
Skills
- Basic accounting
- Product presentation
- Health and safety
- Scheduling Coordination
- Customer Relations
- Inventory Management
Certification
Responsible service of alcohol
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Japanese
Elementary
Timeline
Assistant Bar Manager - Pentagon
01.2023 - 02.2024
Food Waiter - Hard Rock Cafe
05.2022 - 02.2024
Supermarket Employee - Aeon
04.2019 - 03.2020
Reitaku University - Business Management, International Business Management
Shinagawa Etoile Senior Girls’ High School - , English Course
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