Summary
Overview
Work History
Education
Skills
Timeline
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Yuki Kawano

Williamstown

Summary

Customer-oriented Waiter with experience in hospitality industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with customers. Proven ability to provide efficient and friendly service in fast-paced environments, Outstanding multitasker who follows instructions precisely and quickly. Eager to leverage these skills to succeed in new and challenging role.

Overview

10
10
years of professional experience

Work History

Restaurant Waiter

IORI Japanese Restaurant
09.2023 - 12.2024

Great and seat guests, creating a welcome atmosphere.

Take customer orders.

Explained menu items and suggested appropriate options for food allergy concerns.

Coordinate with kitchen staff and bar staff to ensure timely and accurate food and beverages delivery.

Remained calm and poised when dealing with difficult customers or during busy shifts.

Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Collaborate with team members to contribute to the maintenance of a hygienic environment by conducting cleaning tasks.

Registered Nurse

Tokyo Metropolitan Government Office
06.2021 - 02.2023

Physical and mental support, including counselling for cancer patients and their family.

Data collection and analysis to prove the effectiveness of cancer treatment.

Analysed data regarding people infected with COVID-19 to develop mitigation measures aimed at reducing infection rates.

Conducted site inspections of hospitals with high numbers of infected patients, and Infection control course to medical workers.

Registered Nurse

Tokyo Women's Medical University Hospital
04.2015 - 04.2021

Conducted nursing duties in the ER and surgical ward.

Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use disease management, and assisted patients with their daily life.

Identified abnormal situations and sudden changes in patients condition and reacted to medical situation as part of a team.

Followed all personal and health data procedures to effectively comply with APPI laws and prevent information breaches.

As a team leader, provided training for new staff.

Dispatched to disaster areas and volunteer activities as a medical staff member. (DMAT)

Education

Diploma of Nursing - Nursing

Nichinan Nursing College
Miyazaki, Japan
03-2015

Skills

  • Customer service
  • Effective communication and team collaboration
  • Calm demeanour
  • Order taking
  • Time management
  • Cleanliness
  • Food and beverage handling safety
  • Table bussing

Timeline

Restaurant Waiter

IORI Japanese Restaurant
09.2023 - 12.2024

Registered Nurse

Tokyo Metropolitan Government Office
06.2021 - 02.2023

Registered Nurse

Tokyo Women's Medical University Hospital
04.2015 - 04.2021

Diploma of Nursing - Nursing

Nichinan Nursing College
Yuki Kawano