Yuki Xu
Eastwood,NSW
Summary
Polished and professional Assistant Boutique Manager with proven skills in driving substantial sales. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
8
8
years of professional experience
Work History
Assistant Boutique Manager
Chanel Australia Pty Ltd
01.2014 - 01.2019
- Enhanced customer experience by providing personalized service and addressing individual needs.
- Increased sales through effective inventory management and merchandising techniques.
- Developed strong relationships with clients, leading to repeat business and loyalty.
- Trained new team members in store policies, procedures, and excellent customer service standards.
- Managed daily operations of the boutique, ensuring a smooth and efficient workflow.
- Assisted in planning and executing successful promotional events to boost brand awareness and sales.
- Collaborated with Boutique Manager to analyze sales trends and implement strategies for improvement.
Sales Assistant
Chanel Australia Pty Ltd
01.2011 - 01.2014
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Education
BBA - Accounting
University of Technology Sydney
Ultimo07.2012
Skills
- Customer Service
- Social media savvy
- Effective communication
- Problem solving
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Assistant Boutique Manager
Chanel Australia Pty Ltd
01.2014 - 01.2019
Sales Assistant
Chanel Australia Pty Ltd
01.2011 - 01.2014
BBA - Accounting
University of Technology Sydney
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