Yuko Wakiguchi
West End
Summary
Enthusiastic and customer-focused sales professional with experience in retail, hospitality, and client service. Known for delivering exceptional customer experiences, building strong relationships, and achieving sales goals. Passionate about beauty, cosmetics, and helping customers feel confident through personalized service. Friendly, reliable, and adaptable in fast-paced environments.
Overview
2015
2015
years of professional experience
1
1
Certification
Work History
Cafe All-Rounder / Barista
Kurtosh-West End
West End
2022 - 2023
- Delivered warm, engaging customer service to foster repeat business and positive dining experiences
- Managed orders during peak service periods to ensure timely delivery and customer satisfaction
- Maintained product displays to enhance customer experience and drive sales
- Assisted with cake preparation and baking
- Supported team operations across front and back of house
Waitress/Front Of House
Hrajuku Gyoza-Albert Street
Brisbane City
2019 - 2021
- Provided friendly, efficient table service to enhance guest experience in busy restaurant
- Delivered food and beverages, ensuring customer satisfaction during peak dining hours
- Maintained cleanliness and presentation of dining areas
Store Manager
Hiro Sushi
Robina Town Centre
01.2017 - 2019
- Managed daily operations, trained staff, and created efficient rostering
- Provided excellent customer service, enhancing customer satisfaction in fast-paced environment
- Reduced food waste through precise sales forecasting, contributing to sustainability efforts
- Maintained cleanliness and high food safety standards
Sales Representative
NIKE
Osaka
01.2014 - 01.2015
- Identified and approached current and potential clients, expanding customer base by fostering relationships.
- Set up and executed sales promotions in shopping centres, driving customer engagement.
- Assisted in developing marketing strategies to enhance sales effectiveness.
Education
Bachelor of Foreign Languages -
Kansai Gaidai University
Osaka, Japan01-2015
Attended - English
Talylor's University
Malaysia01-2013
Kyoto Tachibana High School -
Kyoto Tachibana High School
01-2011
Skills
- Customer Service Excellence
- Sales and Upselling Techniques
- Product Knowledge & Recommendations
- Cash Handling & POS Systems
- Team Leadership & Training
- Stock Management & Visual Merchandising
- Strong Communication (English & Japanese)
- Microsoft Office Certification
- Time management
- Customer service
- First aid certification
References
Available upon request
Languages
- Japanese, Native
- English, Fluent
Certification
- RSA (Responsible Service of Alcohol)
First Aid Certificate
Microsoft Office Certification
Study Abroad Advisor Certificate
Availability
- Tuesday 9am-2pm
- Wednesday 9am-2pm
- Saturday or Sunday All day
Timeline
Store Manager
Hiro Sushi
01.2017 - 2019
Sales Representative
NIKE
01.2014 - 01.2015
Cafe All-Rounder / Barista
Kurtosh-West End
2022 - 2023
Waitress/Front Of House
Hrajuku Gyoza-Albert Street
2019 - 2021
Bachelor of Foreign Languages -
Kansai Gaidai University
Attended - English
Talylor's University
Kyoto Tachibana High School -
Kyoto Tachibana High School