Yukta
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers. Energetic Barista specializing in quality drinks and latte art. Committed to highest level of professionalism and customer enjoyment. Takes orders with smile and accurately makes delicious specialty drinks.
Overview
4
4
years of professional experience
Work History
Barista
Bonobo expresso
Adelaide, SA
03.2023 - Current
- Streamlined drink preparation processes for increased efficiency and reduced wait times.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Demonstrated versatility by mastering various roles within the coffee shop, including cashier, barista, and food preparation tasks.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Increased speed of service by optimizing beverage preparation techniques and utilizing time-saving equipment features effectively.
- Promoted sustainable practices within the store by encouraging use of reusable cups and properly recycling materials when possible.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
Barista
Muffin break
Adelaide Airport , SA
07.2020 - 07.2023
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe''s environmental responsibility goals.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Streamlined drink preparation process for increased efficiency and consistent taste.
- Ensured optimal espresso extraction with precise grinding adjustments, regular machine maintenance, and quality control measures.
Customer Service Representative
WH Smith
Adelaide, SA
11.2020 - 02.2021
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe''s environmental responsibility goals.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Streamlined drink preparation process for increased efficiency and consistent taste.
- Ensured optimal espresso extraction with precise grinding adjustments, regular machine maintenance, and quality control measures.
Education
Advance Diploma - Management
Durban College
Adelaide, SA06-2023
Advanced Diploma - Hospitality
Durban College
Adelaide, SA05-2021
Skills
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required
- Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe''s environmental responsibility goals
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
- Memorized recipes for specialty coffee beverages and seasonal offerings
- Made and served brand-specific café beverages with focus on speed, quality and consistency
- Streamlined drink preparation process for increased efficiency and consistent taste
- Ensured optimal espresso extraction with precise grinding adjustments, regular machine maintenance, and quality control measures
References
References available upon request.
Timeline
Barista
Bonobo expresso
03.2023 - Current
Customer Service Representative
WH Smith
11.2020 - 02.2021
Barista
Muffin break
07.2020 - 07.2023
Advance Diploma - Management
Durban College
Advanced Diploma - Hospitality
Durban College
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