Yulia Cao
36 Melia Court Castle Hill ,NSW
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Positive, optimistic and eager to learn
Overview
3
3
years of professional experience
Work History
Cashier
Cheers Pancake
01.2025 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Used POS system to enter orders, process payments and issue receipts.
Pharmacy Assistant
Beijing Tongrentang
02.2022 - 03.2023
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Updated computer system with current customer, payment and inventory information.
Education
Master of Science - Biomedical Engineering
University of Technology Sydney
Sydney, NSW01-2027
Bachelor of Science - Pharmaceutical Engineering
Chuzhou University China
CHINA07-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Cash register operation
PTE 59；Fluent Mandarin
English test pte59, fluent Mandarin
Timeline
Cashier
Cheers Pancake
01.2025 - 03.2025
Pharmacy Assistant
Beijing Tongrentang
02.2022 - 03.2023
Master of Science - Biomedical Engineering
University of Technology Sydney
Bachelor of Science - Pharmaceutical Engineering
Chuzhou University China
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