Yulia Hall

Company Overview: Altrad is one of the nation’s largest industrial service providers in integrated solutions and the critical human infrastructure required to build, protect, and extend the life of their assets

Altrad expertise spans diverse sectors, including energy, minerals & resources, infrastructure & utilities, and defence, with more than 35 years of continued growth in Australia

• Line Management of Compliance Associates
• Led the team with sub-contractor onboarding process.
• Led Training Compliance Reporting to Management and provide time related reporting and notifications to drive compliance
• Led the team managing Altrad MyPass worker account / passport creation process to support move to My Pass
• Maintain 95% workers training compliance for all projects.
• Prepare training matrices/ gap analysis as required
• Create and maintain Project locations and role requirements in MYPASS
• Process enrolments for online Induction Module
• Handle MSIC Card Applications - New and renewal applications
• Successfully managed relationships with key regulatory bodies, ensuring timely resolution of any identified deficiencies or areas needing improvement.
• Enhanced compliance program effectiveness by conducting regular risk assessments and implementing process improvements.
• Oversaw implementation of technology solutions to streamline the tracking and reporting of key compliance metrics.
• Led internal audits to assess adherence to regulatory requirements, resulting in improved overall company workers compliance.
• Championed a proactive approach to compliance by fostering open communication channels and a culture of accountability throughout the organization.
• Provided expert advice on workers training compliance.
• Assisted senior management in establishing strategic direction for the company''s overall compliance program.
• Reduced potential compliance risks by proactively identifying areas of concern and developing action plans for resolution.

• Provide line management and supervision for the Training Coordinator role and coordinate the learning systems related work of the Recruitment Offshore Admin - Cybalink Team
• Lead on the devising of strategies to maintain at least 95% training compliance rate
• Work alongside line managers to identify training needs and liaise with line managers to identify appropriate training provision
• Monitor and evaluate the performance of training
• Contribute to the actions on the Workforce Development Plan
• Lead on the devising of strategies to maintain at least 95% training compliance rate
• Collation of data statistics required for monthly reporting
• Track and manage STEMS employee variances to active NetSuite records
• Create and maintain STEMS Projects and build site-wide training requirements
• Create and maintain STEMS and My Pass Role Profiles
• Allocate new starter Role Profiles / Projects in STEMS
• Internal review validating samples of qualification evidence
• Assigned Project set up in Org Structure
• Assigned role profiles and training requirements (Stems)
• Reporting of overdue and due to expire qualifications to Site / Ops reps
• Compile TNA
• Coordinate with Trainers on Rope Access VOC course bookings, actual attendance, absentees, results and generated the certificates for participants who pass the test
• Booking of appropriate external training in consultation with site to complement Training Centre provision
• Raising purchase orders and receipting invoices
• Sourcing and establish relationships with external vendors
• Mentored and trained highly talented staff, which prepared team members for providing exemplary service to clients.
• Enhanced client relationships by providing strategic advice and guidance on industry trends and best practices.
• Maintained an extensive professional network and leveraged connections to secure new business leads, contributing to sustained growth over time.
• Developed a strong understanding of emerging trends and technologies in the industry, enabling informed decision-making on potential investments or strategic partnerships.
• Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.

• Provide line management and supervision for the Training Coordinator role and coordinate the learning systems related work of the Recruitment Offshore Admin - Cybalink Team
• Established key performance indicators for departmental goals, enabling more accurate tracking of progress towards objectives and facilitating data-driven decision-making processes.
• Lead on the devising of strategies to maintain at least 95% training compliance rate.
• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
• Implemented project management techniques to overcome obstacles and increase team productivity
• Collation of data statistics required for monthly reporting
• Coordinate with Trainers on Rope Access VOC course bookings, actual attendance, absentees, results and generated the certificates for participants who pass the test
• Booking of appropriate external training in consultation with site to complement Training Centre provision
• Raising purchase orders and receipting invoices
• Built strong relationships with stakeholders through effective communication, leading to increased trust and collaboration.
• Enhanced team productivity by conducting regular performance reviews and providing constructive feedback.
• Collaborated closely with executive leadership to develop strategic plans that aligned with the organization''s goals and objectives.
• Mentored junior team members, providing guidance on career development opportunities and fostering a supportive learning environment.

• Coordinate the bookings and scheduling of assessment and training services delivered through the AusGroup approved training vendors
• Provide administrative assistance to the Learning & Development Team and support the successful delivery of the People Capital strategy by maintaining accurate and timely training records for predominately AusGroup (AGC, MAS, NTPM) employees, including following up compliance renewals
• Organise and co-ordinate MAS IRATA Training, Rope Access VOC and company sponsored bulk bookings for Mental Health First Aid, Leadership Essentials Induction, Leadership modules
• Take lead role in team for booking medical recertifications and Isocyanate screening appointments, recording compliance records and any follow up with specialists and HSE
• Book new and recertification training delivered or brokered through third parties
• Enter tickets, licences, and certifications etc in a timely manner into the training compliance systems (STEMS and also My Pass) to provide accurate and robust governance of training related documentation
• Use system reports to make sure compliance gaps are followed up and closed with managers and candidates
• Develop training needs analysis matrices for new and upcoming work through liaison with project leads, HSE and Recruitment
• Help manage incoming and outgoing correspondence of the learning and development shared email inbox
• Provide a training matrix to the Projects supervisors/managers
• Provide monthly report to L&D manager

• Upholding a high level of customer service when dealing with employee and manager requests
• Provide general advice to employees on HR policies, procedures, contracts, and legislation
• Maintain and update HR documents and templates
• Prepare and maintain employment records on the applicable HRIS
• Liaise and coordinate with external service providers relating to the HR area (including the completion of purchase order and invoicing requirements)
• Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
• Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.

• Maintained open lines of communication throughout the entire recruitment process, fostering positive relationships with both candidates and clients.
• Conducted comprehensive phone interviews to pre-screen candidates, saving time for hiring managers in the interview process.
• Maintained candidate records using fasttrack and updated information accordingly.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

Company Overview: BHP Billiton is a leading global resources company producing commodities

• Provide Administrative support to BHP Global and Labour supply
• My primary role is to provide support to Employees, Contractors and Labour supply
• Included: Provide helpdesk support for Service contractor/ embedded contractor/ Contractor conversion/ new employees/ internal movement/Re-hire with onboarding from the inductions process to the site access card
• Provide system technical support within HR training is provided to customers
• Assisting with CLP, LMS, Suresite, Pulse Troubleshooting
• Assist departments to conduct training needs analyses, in conjunction with technical expertise and line managers
• Provide coaching and training for new team members
• Provide LMS training for employees who need LMS Scheduling access and Administration access
• Action Held Desk queries according to the priority framework and assign Versa Templates
• Records Management transferring training qualifications from ERMS to LMS
• Managing profiles in LMS; updating JTP (Job Training Profile), Regional Information, Username
• Dealing with unique queries from contractors and employees
• Assisting Labor supply with contract set up, exception approval, admin access approval, request verification and site access
• Assisting Enable to set up Site Responsible in ERMS
• Assisting to schedule Trainings in LMS
• Assisting Olympic Dam employees and Contractor with the login issue in TMS (Training Management System)
• Monitoring Pulse system
• Provide administrative support to the HR Training team/ Apprenticeship program and Traineeships and Graduate group
• LMS UAT (User Acceptance Testing) online training
• Create new training and code, replace online module LMS (replace content), Update assessment
• Provided support to Mobile Equipment Maintenance Superintendent in processing timesheets, flight bookings, on boarding of new starters.
• Maintained personnel records and updated internal databases to support document management.
• Established an organized filing system that streamlined document retrieval and reduced misplaced files.
• Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
• Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
• Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
• Led transition to paperless office, reducing operational costs and environmental impact.

• My primary role is to manage training records & provide reporting assistance to the team supervisor
• My achievements in this role have included: Enter high volumes of training records into LMS and 1Doc
• Present data analysis, highlighting areas of improvement & to track KPIs
• Run regular reports to track and improve data accuracy in both LMS and 1Doc
• Created an MS Excel based tool to improve record keeping compliance & retrieval from less than 25% compliance to 99% compliance
• Engage in weekly meetings to address issues and provide solutions and improve productivity
• Develop work instructions and process maps and other various administrative duties

Company Overview: HWE Mining was the main contractor for BHP Billiton Iron Ore. HWE Mining was the main contractor for BHP Billiton Iron Ore

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Maintained personnel records and updated internal databases to support document management.