Yuling(Katrina) Zhao
Perth,Perth WA
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successfully operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Solve problems for both customers and co-workers working together as a team.
Fast learning
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Roll'd
12.2021 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Working with co-workers
Customer Service Cashier
KFC
11.2020 - 11.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Education
High School Atar - Atar
Carey Baptist College
Harrisdale, WA11.2022
Skills
- Customer Transactions
- Telephone Reception
- Sweeping and Mopping
- Feedback Acceptance
- Credits and Refunds
- Customer Service and Assistance
- Cooperative Attitude
- Customer Complaint Resolution
- Fast learner
- Work well with co-workers
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Japanese
Limited Working
Timeline
Customer Service Cashier
Roll'd
12.2021 - Current
Customer Service Cashier
KFC
11.2020 - 11.2021
High School Atar - Atar
Carey Baptist College
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