Yuliza Santoso
Coopers Plains,Qld
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Highly aligned with Metro North Health's values. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
13
13
years of professional experience
Work History
Registered Nurse
STARS Hospital, Metro North Health
09.2023 - Current
- Adherence to National Safety and Quality in Health Service Standards, hospital protocols and procedures.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Performing wound dressing skills using aseptic non-touch technique, infection control and best evidenced-based practice.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Registered Nurse
STARS Hospital, Metro North Health
02.2023 - 09.2023
- Delivered culturally competent care tailored to meet the diverse needs of the patient population served within the facility.
- Enhanced patient satisfaction by effectively communicating with patients, families, and healthcare team members.
- Administered medications and treatments as prescribed by physicians.
- Improved patient outcomes by providing compassionate and comprehensive care to patients in various clinical settings.
- Provided emotional support to patients and families coping with acute illness or chronic conditions, fostering trustful relationships with them throughout their healthcare journey.
- Assisted in reducing medication errors by diligently following established protocols and utilizing barcode scanning technology during medication administration.
Registered Nurse
Bethany Christian Care: The Plains
01.2023 - Current
- Assesses, plans, implements and evaluates nursing care for residents according to nursing practices and standards.
- Provides interventions, treatments and therapies such as medications, and monitors responses to treatment and care plan.
- Acts as team leader supervises and coordinates the work of Assistants in Nursing, Domestic and Kitchen staff.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and psychological needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating Personal Care Workers on proper hygiene practices.
Personal Care Worker
Bethany Christian Care: The Plains
05.2020 - 01.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Demonstrated respect for client privacy through discreet handling of sensitive information entrusted during care delivery.
- Provided safe mobility support to help patients move around personal and public spaces.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
- Enhanced client satisfaction by providing personalized care and attention to their daily needs.
- Recognized and reported abnormalities or changes in patients' health status to RN on duty.
Beauty Therapist
Touch Of Grace Nails & Beauty
02.2011 - 03.2020
- Maintained clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risks in a shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal reliability.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Increased salon revenue by upselling additional services and retail products to clients.
Education
Bachelor of Nursing -
Griffith University
Nathan, QLD12.2021
Certifificate III in Hairdressing -
Meee College Hair & Beauty
05.2008
Diploma of Beauty Therapy - Beauty Therapy
Australian Institute of Applied Science
04.2006
Referee
Christie Harvey
Clinical Nurse, Ward 6A,
STARS Hospital, Metro North Hospital and Health Service
Christie.Harvey@health.qld.gov.au
Danielle Ortega
Acting Clinical Nurse, Ward 6A.
STARS Hospital, Metro North Hospital and Health Service
Danielle.Ortega@health.qld.gov.au
Rita Flor Arreza
Clinical Nurse
The Plains, Bethany Christian Care,
Ritaflor.arreza@gmail.com
Timeline
Registered Nurse
STARS Hospital, Metro North Health
09.2023 - Current
Registered Nurse
STARS Hospital, Metro North Health
02.2023 - 09.2023
Registered Nurse
Bethany Christian Care: The Plains
01.2023 - Current
Personal Care Worker
Bethany Christian Care: The Plains
05.2020 - 01.2023
Beauty Therapist
Touch Of Grace Nails & Beauty
02.2011 - 03.2020
Bachelor of Nursing -
Griffith University
Certifificate III in Hairdressing -
Meee College Hair & Beauty
Diploma of Beauty Therapy - Beauty Therapy
Australian Institute of Applied Science
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