YUMA ADACHI
Gold Coast
Summary
Skilled in working in fast-paced dining settings, I helped boost customer satisfaction at Wazen Japanese Restaurant by recommending menu items and calmly addressing any concerns. My bilingual skills and experience with cash handling played a key role in the team, making sure orders were accurate and transactions ran smoothly.
Overview
4
4
years of professional experience
Work History
WAITER
WAZEN JAPANESE RESTARAUNT
01.2021 - 11.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Answered customers' questions, recommended items, and recorded order information.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
High School Diploma -
St Andrews Lutheran College
Gold Coast, QLD11-2023
Skills
- Menu item recommendation
- Cash handling
- Tableside service
- Hospitality and accommodation
- Decision-making
- Customer service
- Order taking
- High volume dining
- Complaint resolution
- Order accuracy
- Table setting
- Bilingual japanese/english
Snowboarding
I have tried snowboarding upon visiting multiple ski resorts in Japan during their best seasons (December to February). Never had enough time to be the best and improve drastically but have always loved it and would like to exceed my current skill level in the future.
Languages
Japanese
Native or Bilingual
English
Native or Bilingual
Timeline
WAITER
WAZEN JAPANESE RESTARAUNT
01.2021 - 11.2024
High School Diploma -
St Andrews Lutheran College
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