Fiona Lu
Sydney,NSW
Summary
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across Fintech company environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head of HR and Administration
TMGM
11.2020 - Current
- Fostered positive work environment through comprehensive employee relations program.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Created and implemented forward-thinking initiatives to improve employee engagement.
Head of Administration
TMGM
09.2019 - 10.2020
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
- Coordinated with human resources department to handle payroll and personnel databases.
- Entered and maintained departmental records in company database.
- Managed company schedule to coordinate calendar and arrange travel.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Collected, validated, and distributed information to employees.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Maintained personnel records and updated internal databases to support document management.
Administrative Officer/Accountant
TMGM
04.2018 - 08.2019
- Created, prepared, and delivered reports to various departments.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Updated reports, managed accounts, and generated reports for company database.
- Managed department budgets and generated financial reports for management review.
Education
Master of Arts - Professional Accounting
University of New South Wales
Sydney, NSW2017
Bachelor of Arts - International Business And Economics
University of Nottingham Ningbo China
China2014
Skills
- HR Strategy
- Develop Policies
- Human Resources Operations
- Employee Engagement Strategies
Certification
CPA Australia
Timeline
Head of HR and Administration
TMGM
11.2020 - Current
Head of Administration
TMGM
09.2019 - 10.2020
Administrative Officer/Accountant
TMGM
04.2018 - 08.2019
Master of Arts - Professional Accounting
University of New South Wales
Bachelor of Arts - International Business And Economics
University of Nottingham Ningbo China
CPA Australia
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