Yumin Cheng
Melbourne,VIC
Summary
Store Assistant possessing exceptional sales, organizational and customer service skills. Highly successful at working with peers, sales personnel and managers. Experience operating POS equipment, processing merchandise returns and updating pricing.
Hardworking and passionate job seeker.
Overview
3
3
years of professional experience
Work History
Cosmetics Store Assistant
Fancy Life
07.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Operated POS system to process payments and provide receipts.
- Worked with loss prevention in monitoring shopper behavior.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Increased sales and customer satisfaction through personalized servicing.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Waitress
HaiDiLao Melbourne
03.2023 - 07.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Waitress
KFC
10.2020 - 06.2021
- Serving customers with orders and check out ,Take the reservation calls Delivery
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
Education
MBA - Banking And Finance
MONASH UNIVERSITY
Caulfield, VIC07.2023
Bachelor of Arts - Education
JIANG SU NORMAL UNIVERSITY
China07.2021
Skills
- Trade-In Quotes
- Employee Performance Evaluations
- Managing Cash Register
- POS Transactions
- Sales Records Management
- Inventory Management
- Team Collaboration
- Loss Prevention Goals Monitoring
- Strong Communication and Interpersonal Skills
- Available Nights, Weekends and Holidays
Visa type：408 working visa
no limit on working hours
Looking for a casual/ part-time job
Enough work time: From Monday to Sunday
Expected to work hours: 30h/ week
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Cosmetics Store Assistant
Fancy Life
07.2023 - Current
Waitress
HaiDiLao Melbourne
03.2023 - 07.2023
Waitress
KFC
10.2020 - 06.2021
MBA - Banking And Finance
MONASH UNIVERSITY
Bachelor of Arts - Education
JIANG SU NORMAL UNIVERSITY
Similar Profiles
Xintian WuXintian Wu
Sales Associate at Fancy Life CosmeticsSales Associate at Fancy Life Cosmetics
Asif RiazAsif Riaz
Poultry Farm Manager at Swat Fancy Hen FarmPoultry Farm Manager at Swat Fancy Hen Farm
ISAAC FANCYISAAC FANCY
Sales Manager at FANCY FRAGRANCE ENTERPRISESales Manager at FANCY FRAGRANCE ENTERPRISE