Yumin(Arron) Feng
Sandy Bay,TAS
Summary
Personable business professional bringing successful 2-year career in financial roles and 2+ years in Business analyst roles within fast-paced corporations and offering years of 5+ years industry success. Real insight into business and systems requirements, user acceptance testing, and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
8
8
years of professional experience
2
2
Certification
Work History
Account Manager
ECN Trade PTY. LTD.
Sydney, NSW
08.2021 - Current
- Managed over 20 customer calls per day.
- Breaking through restrictions of culture and geography and bridging broader potential clients
- Set and achieved company-defined sales goals.
- Performed effectively in a self-directed work environment, managing day-to-day operations and decisions.
English Tutor
Panda PTE Australia PTY. LTD.
Battery Point, TAS
11.2019 - 12.2022
- Developed student confidence through positive reinforcement strategies.
- Tutored over 300 students to develop a deeper comprehension of English course materials and a better understanding of assignments to improve academic success.
- Assessed student learning needs and provided relevant instruction to close knowledge gaps.
- Led tutoring workshops for groups of students with related tutoring needs.
IT Consultant
GOWA PTY. LTD.
Perth, WA
01.2017 - 12.2022
- Established two websites and performed monthly sales analysis.
- Instructed proposal team in the use of computer software graphical elements, page design, and aesthetic standards.
- Contributed to project cost estimates and budgets based on the assessment of client needs.
Emergency Relief Officer
Uniting Care
Glenorchy, TAS
06.2020 - 01.2022
- Interviewed over 4 customers per day
- Liaised with members of Uniting Senior Leadership Group and Assisted with the establishment of the Community Hub
- Analyzed risks, rated emergency levels, and provided feedback on client data processes
- Developed and maintained courteous and effective working relationships
Business Analyst
Instani PTY. LTD.
St Kilda, VIC
09.2015 - 01.2016
- Building and testing websites and mobile Apps Revenue increased by 15%
- Surveyed clients to ascertain requirements and expectations for product.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Education
Diploma of Information Technology - Information Technology
National Institute of Education And Technology
Hobart, TAS08.2020
Advanced Diploma of Management - Business Management
The Imperial College of Australia
Melbourne, VIC08.2014
Master of Business - Enterprise Resource Planning Systems
Victoria University
Melbourne, VIC06.2013
Master of Human Resource Management - Human Resources Management
Griffith University
Gold Coast, QLD07.2011
Bachelor of Human Resource Management - Human Resource Management
Tianjin Agricultural University
Tianjin, China07.2008
Skills
- Market Trend Analysis
- Contract Negotiation Expertise
- Coaching and Mentoring
- Profit and Revenue-Generating Strategies
- Excellent Communication
- Problem-Solving
- Critical Thinking
Certification
ERP Certificates Certified by SAP/Victoria University
- Business Process Engineering
- Enterprise Resource Planing Systems
- Enterprise Project Systems
- Customer Relationship Management
- Business Intelligence Systems
- Human Resource Information Systems
- ERP Applications
RG146 Foreign Exchange
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The road to success and the road to failure are almost exactly the same.
Colin R. Davis
Timeline
Account Manager
ECN Trade PTY. LTD.
08.2021 - Current
Emergency Relief Officer
Uniting Care
06.2020 - 01.2022
English Tutor
Panda PTE Australia PTY. LTD.
11.2019 - 12.2022
IT Consultant
GOWA PTY. LTD.
01.2017 - 12.2022
Business Analyst
Instani PTY. LTD.
09.2015 - 01.2016
Diploma of Information Technology - Information Technology
National Institute of Education And Technology
Advanced Diploma of Management - Business Management
The Imperial College of Australia
Master of Business - Enterprise Resource Planning Systems
Victoria University
Master of Human Resource Management - Human Resources Management
Griffith University
Bachelor of Human Resource Management - Human Resource Management
Tianjin Agricultural University
ERP Certificates Certified by SAP/Victoria University
- Business Process Engineering
- Enterprise Resource Planing Systems
- Enterprise Project Systems
- Customer Relationship Management
- Business Intelligence Systems
- Human Resource Information Systems
- ERP Applications
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