Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yun Peng

Brisbane

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

2
2
years of professional experience

Work History

Sales Associate

Stussy
ShangHai
05.2024 - 02.2025
  • Conducted inventories on a regular basis to track stock levels.
  • Collected payments and provided accurate change.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Prepared merchandise for purchase or rental.
  • Recommended, selected and located merchandise based on customer desires.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Conducted product demonstrations to highlight features and benefits.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Tracked sales performance metrics to identify trends in market place.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

International Business Development Manager

L'MERI COMPANY
ZheJiang
01.2023 - 03.2024
  • Organized trade shows and conventions to promote company products abroad.
  • Established contacts with government agencies, industry associations, and other organizations related to international business development.
  • Negotiated contracts with distributors, suppliers, and customers in multiple countries.
  • Gained market share in new sales performance through aggressive team training.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Conducted market research and reported on competitors.
  • Coached, developed and motivated team to achieve revenue goals.
  • Resolved customer complaints regarding sales and service.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
  • Directed and coordinated products, services and sales activities.
  • Managed a team of international sales representatives and provided support on customer relations issues.

Education

Marketing

University of Queensland
Brisbane, QLD
11-2026

Skills

  • Market research
  • Digital marketing
  • Visual merchandising
  • Customer service
  • Sales performance analysis
  • Team collaboration

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual

Timeline

Sales Associate

Stussy
05.2024 - 02.2025

International Business Development Manager

L'MERI COMPANY
01.2023 - 03.2024

Marketing

University of Queensland

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Yun Peng