Yun Wang
North Ryde,NSW
Summary
Results-driven Finance Branch Manager with over two years of experience optimizing branch operations and ensuring regulatory compliance. Skilled in implementing AML and KYC protocols while managing high-stakes client relationships through effective CDD and risk profiling. Strong leader in fostering a culture of compliance and guiding teams to achieve operational goals.
Overview
12
12
years of professional experience
Work History
Branch Manager
MONEY CHASE RHODES (YEECHENG PTY LTD)
12.2023 - Current
- Execute daily oversight of branch transactions to ensure the alignment with AML regulations.
- Direct KYC and CDD processes and ensure accurate risk profiling and verification of Source of Wealth.
- Maintain a direct reporting line to the Compliance Department to communicate emerging operational risks and ensure timely resolution of regulatory inquiries.
- Lead the branch through internal audits and ensure all daily activities to meet the reporting requirements of the Compliance Department.
- Orchestrate a strategic growth plan that expanded the branch’s portfolio, focusing on sustainable client acquisition and high-quality asset growth within the risk-control framework.
- Lead the branch through internal audits and ensure all daily activities to meet the reporting requirements of the Compliance Department.
Account Manager
CHANGJIANG CURRENCY EXCHANGE
05.2021 - 10.2023
- Managed more than 300 active client profiles, maintaining regular communication and facilitating transactions.
- Conducted KYC/ECDD reviews on new and existing clients.
- Reported to compliance team to ensure compliance is embedded across the organization.
- Conducted face-to-face meetings to negotiate with potential clients.
- Proactively enhanced and maintained client relationships, effectively resolving issues to improve satisfaction and service quality.
- Ensured timely and successful solution deliveries tailored to customer needs.
- Conducted bank reconciliations for customer accounts, credit card payments, and payment gateways.
- Assisted in general financial management and analysis.
- Maintained accurate records within accounting and trading systems.
Store Manager
THE COFFEE CLUB
07.2018 - 04.2021
- Oversee day-to-day cafe operations, ensuring smooth and efficient service.
- Managed and led a team of baristas and support staff, providing training and guidance.
- Maintained high-quality food and beverage standards, including coffee preparation and presentation.
- Monitored and managed inventory, ordering supplies, and maintaining stock levels.
- Addressed customer inquiries, feedback, and concerns professionally to improve customer satisfaction.
- Monitored financial performance, tracked expenses, and worked towards revenue goals.
- Ensured compliance with health and safety regulations and cafe policies.
Store Manager
BREADTOP
08.2014 - 06.2018
- Oversaw daily store operations and executed marketing promotions to drive foot traffic and sales.
- Implemented and enforced store policies, procedures, and standards to maintain efficiency and customer.
- Built and maintained strong relationships with clients, vendors, and community partners to enhance the store's reputation and business opportunities.
- Addressed customer concerns and issues promptly to enhance satisfaction and loyalty.
Education
Master of Finance - Finance
Macquarie University
Northryde01.2014
Bachelor of Commerce - Professional Accounting
Macquarie University
Northryde01.2013
Skills
- Compliance management
- Risk assessment
- Fraud detection
- Transaction monitoring
- Client onboarding
- Team leadership
- Customer relationship management
Languages
- Mandarin
- English
Visa Condition
Permanent Resident of Australia
Timeline
Branch Manager
MONEY CHASE RHODES (YEECHENG PTY LTD)
12.2023 - Current
Account Manager
CHANGJIANG CURRENCY EXCHANGE
05.2021 - 10.2023
Store Manager
THE COFFEE CLUB
07.2018 - 04.2021
Store Manager
BREADTOP
08.2014 - 06.2018
Master of Finance - Finance
Macquarie University
Bachelor of Commerce - Professional Accounting
Macquarie University