Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

YUNA KAI

Summary

Enhanced patient care, critical thinking, and effective communication in working general medicine ward and emergency department. Utilizes medical and nursing knowledge to provide safe and comprehensive care tailored to each patient's recovery journey and create respectful environment for improved patient satisfaction. Strong understanding of healthcare protocols and scope of practice to recognise deterioration and patient needs, escalate, advocate and provide timely interventions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Graduate Nurse

Monash Health
05.2024 - Current
  • Improved patient outcomes by providing compassionate and comprehensive nursing care to diverse populations.
  • Conferred with colleagues to identify patient care needs and support and prepare patient admission, transfer, or discharge.
  • Enhanced skills in promoting a safe and comfortable healing environment by promptly addressing patient concerns in the general medicine ward.
  • Assessed and responded effectively to rapidly changing situations by utilizing critical thinking skills, escalating concerns, providing timely interventions, and documenting comprehensively for further patient's journey.

Hospitality Worker

Japanese BBQ Restaurant, Ichikuro
02.2021 - 11.2023
  • Front-of-house management duties, adept at multi-tasking to provide a seamless service to patrons.
  • Delivered excellent customer service, focusing on clear communication and optimal time management to ensure customer satisfaction.
  • Lead educator of new and junior staff with relation to process efficiency, hygiene control, risk mitigation, and a customer-first mindset.

Cleaning

Japanese Home Services, Cleaning
02.2022 - 11.2022
  • Used time management and efficient cleaning methods to meet customer's unique needs and expectations.
  • Cleaned and organised restrooms by restocking, sanitizing, with spot cleaning partition walls and doors especially paying attention to COVID prevention.
  • Imagine myself being the person living in the house; inspect and recognise the areas that need attention to improve customer satisfaction.

Hospitality Worker

Sanctuary and Co
12.2021 - 02.2022
  • Delivered excellent customer service by communication and smile.
  • Performed general cleaning by sweeping and mopping floors, washing dishes, and emptying the rubbish in an orderly and timely manner.

Education

Bachelor of Nursing -

Monash University
Melbourne, VIC
12.2023

Victorian Certificate of Education (VCE) - undefined

Blackburn High School
Blackburn, VIC
12.2020

Skills

  • Communication skills - native-level Japanese speaker with experience in serving customers in both English and Japanese
  • Teamwork skills - always communicate with the team regards tasks and delegating if possible
  • Attention to detail - catching mistakes or recognizing areas that may be neglected
  • Time management skills - I have confidence in always considering ways in which to complete tasks within a short timeframe
  • Customer service skills - as a senior staff member in a hospitality job, I was sometimes required to deal with dissatisfied customers, which I have confidence in managing by utilizing my listening and good communication skills
  • Compassion and empathy - I believe it is the foundation of nursing I care about people, I want to provide care to the most vulnerable people

Certification

Certificate of appreciation, SASU peer program for international student in nursing - May 2023

Responsible service of alcohol License - March 2021

Vice-captain of international students at Blackburn High school Languages English Japanese (native)

Languages

Japanese
Native or Bilingual

Timeline

Graduate Nurse

Monash Health
05.2024 - Current

Cleaning

Japanese Home Services, Cleaning
02.2022 - 11.2022

Hospitality Worker

Sanctuary and Co
12.2021 - 02.2022

Hospitality Worker

Japanese BBQ Restaurant, Ichikuro
02.2021 - 11.2023

Victorian Certificate of Education (VCE) - undefined

Blackburn High School

Bachelor of Nursing -

Monash University

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YUNA KAI