YUNA LEE
161 Oakleigh Rd, Carnegie,VIC
Summary
With three years as an Operations Specialist at Gucci, I excel in inventory management and after-sales services. Notably, I contributed to opening a men's store with comprehensive training materials. Proficient in Excel, I bring streamlined operations and a passion for growth to your team.
Overview
13
13
years of professional experience
Work History
Barista
Cafe melt
03.2014 - 01.2015
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Barista
Cafe Jemma
12.2013 - 01.2015
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Sales Associate
Givenchy
12.2023 - 03.2024
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
- Helped customers find specific products, answered questions and offered product advice.
- Assist the store permanant closing
Senior Operations Specialist
Gucci Korea
08.2020 - 01.2023
- Participated in the opening & closing of stores
- Conducted cycle counts
- Customer Care
- Created Excel files for workflow automation
- Maintained accurate records of all transactions and activities related to operations management.
- Conducted regular reviews of existing policies and procedures, making recommendations for improvements as necessary.
Barista
Ediya
10.2016 - 12.2018
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Barista
Caffe leau
02.2013 - 10.2013
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Barista
Wholesome village
04.2012 - 12.2012
- Operated cash registers to process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Barista
Browns Cabin
03.2011 - 02.2012
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
Education
BBA - Hotel Management
Honam University
South Korea10.2018
Skills
- Process Change & Implementation
- Improvement Plan Knowledge
- Compliance Management
- Logistics Coordination
- Cycle Counting (Stock take)
- MS office Excel
- Known-well RFID
Timeline
Sales Associate
Givenchy
12.2023 - 03.2024
Senior Operations Specialist
Gucci Korea
08.2020 - 01.2023
Barista
Ediya
10.2016 - 12.2018
Barista
Cafe melt
03.2014 - 01.2015
Barista
Cafe Jemma
12.2013 - 01.2015
Barista
Caffe leau
02.2013 - 10.2013
Barista
Wholesome village
04.2012 - 12.2012
Barista
Browns Cabin
03.2011 - 02.2012
BBA - Hotel Management
Honam University
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