Yuna Okada
Summary
Experienced professional adept in medical administration, education, and hospitality. Excels in coordinating patient services, improving communication between healthcare providers and patients, and developing innovative lesson plans. Fluent in Japanese, proficient in multitasking, and skilled in various software tools. Holds driver's and teacher's licenses, and completed caregiver training.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Waitress
Sushi & Bowl
St Leonards, NSW
04.2024 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Medical Administration Assistant
Shimada Clinic
Osaka, Japan
07.2023 - 02.2024
- Coordinated patient transportation services for appointments or procedures, minimizing delays and ensuring timely access to care.
- Facilitated communication between patients and healthcare providers by serving as a liaison during phone calls or in-person meetings.
- Enhanced patient satisfaction through effective communication and timely response to inquiries and concerns.
- Received, recorded and filed medical payments by check, cash, and credit card.
English Teacher
School Corporation Josho Gakuen
Osaka, Japan
04.2019 - 03.2023
- Developed innovative lesson plans to engage students in English language learning with iPad.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Prepared and implemented lesson plans covering required course topics.
- Coordinated activities to encourage interest in reading.
Waitress
Jolly Pasta
Osaka, Japan
04.2016 - 03.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Bachelor's - International Politics
Kwansei Gakuin University
Hyogo, Japan03.2019
Skills
- Microsoft Words, Power Point, Excel, Google Sheets, Slides, Docs, Apple keynote, Final Cut Pro for Mac, Capcut (Mid-level)
- Fluent in Japanese
Certification
- Driver's license
- Teacher's license
- Completed caregiver training
Timeline
Waitress
Sushi & Bowl
04.2024 - Current
Medical Administration Assistant
Shimada Clinic
07.2023 - 02.2024
English Teacher
School Corporation Josho Gakuen
04.2019 - 03.2023
Waitress
Jolly Pasta
04.2016 - 03.2018
Bachelor's - International Politics
Kwansei Gakuin University