Yunchang Xue
Vale Park ,SA
Summary
Self motivated finance graduate with exceptional analytical, problem solving, teamwork and communication skills. My passion lies in the finance industry where I enjoy helping others navigate through financial challenges and have a knack for offering practical solutions. I'm also bilingual, which enhances my ability to build connections with people from different backgrounds.
Overview
9
9
years of professional experience
Work History
Sales Representative Intern
GMT Markets
09.2021 - 01.2022
- Editing weekly report with latest important news and indicators for customer to find trading opportunities
- Getting in touch with new and existing customers while answering detailed product and service questions by phone and email
- Making daily analysis regarding good trading opportunities with latest news and trends
- Helped company to successfully hold yearly seminar
- Managed customer expectations and helped navigate sales processes.
Financial Analyst Assistant Intern
Prospero Markets
05.2021 - 08.2021
- Analyzed and monitored statistical data trends.
- Participated in conference calls and meetings and interacted with key leaders.
- Make presentation about research on market and trading opportunities.
- Study basic knowledge about forex trading with manager.
Cashier
Foodworks
01.2020 - 04.2020
- Provide positive customer experience with fair, friendly and courteous service
- Register sales on cash register by scanning items
- Resolve customer issues and answers questions
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
all-rounder
Charlie’s Snack Bar
06.2014 - 12.2015
- Welcoming customers, promoting new items, accepting orders and payments
- Preparing foods, making coffee and serving the customers
- Key Responsibilities
- Customer services
- Kitchen hand and food preparation
- Communicating with customers and stock suppliers
- Achievements
- Positive feedback from the customers
- High customer retention rate.
Customer service
Campbelltown Newsagency
06.2013 - 01.2014
- Sales, promotions, tattslotto, magazines, stationery & confectionery
- Cashier- assist customers in-store check-out process
- Ringing up sales, bagging items, operating on lottery machines
- Promoter-put up new posters of upcoming big draws to attract more sales; communicate with customers to promote syndicates and other products
- Managing stocks.
Education
Bachelor of Commerce - Finance
University of Melbourne
Parkville, VIC12.2018
High School Diploma -
Prince Alfred College
Kent Town, SA11.2013
Skills
- Analytical and
- Problem solving
- Interpersonal
- Adaptability
- Proficiency in
- Bilingual
- MS Office
- Attention to Details
- Critical thinking
Timeline
Sales Representative Intern
GMT Markets
09.2021 - 01.2022
Financial Analyst Assistant Intern
Prospero Markets
05.2021 - 08.2021
Cashier
Foodworks
01.2020 - 04.2020
all-rounder
Charlie’s Snack Bar
06.2014 - 12.2015
Customer service
Campbelltown Newsagency
06.2013 - 01.2014
Bachelor of Commerce - Finance
University of Melbourne
High School Diploma -
Prince Alfred College
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